- Removing License for a CRM user
- Posted by Raju on August 31st, 2005
Hi,
When I am trying to remove a license for a CRM USer iam getting
following Error.
Err: The selected object could not be found. Verify that the object exists
in both the database and Active Directory
But the User account is active in Active directory.What could be the issue?
How can release the license
Help needed
Regards,
Raju
- Posted by bsmallwo@gmail.com on August 31st, 2005
Raju,
Are you trying to do this via the web interface or the deployment
manager. Which ever your using try the other and see if the message
still occours. I had this problem using the deployment manager, but by
using the web interface got round it.
HTH, Cheers
Ben
Trinity Expert Systems
- Posted by Ronald Lemmen on August 31st, 2005
Another question, did you remove and re-add the user in AD?
Ronald Lemmen
Avanade Netherlands
"bsmallwo@gmail.com" wrote:
- Posted by Matt Parks on September 2nd, 2005
Contact MBS support. There is a hotfix that should alleviate this issue. It
most often occurs when a AD account is removed from AD. It's possible the
account was removed and recreated which will break the link to CRM.
Matt Parks
MVP - Microsoft CRM
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On Wed, 31 Aug 2005 11:13:53 +0530, "Raju" <vishwanath.raju@skelta.com> wrote:
Hi,
When I am trying to remove a license for a CRM USer iam getting
following Error.
Err: The selected object could not be found. Verify that the object exists
in both the database and Active Directory
But the User account is active in Active directory.What could be the issue?
How can release the license
Help needed
Regards,
Raju
