- Removing the Unique Tracking Number from Subject Line of MS Outloo
- Posted by graemelr on December 1st, 2004
I have a client who is sending emails from CRM 1.2 and is having the mail
rejected by his customer because the Unique tracking number on the Email is
causing the mail to be considered SPAM by the recieving site.
Need to be able to turn off unique numberon Emails.
Anyone have any ideas. There was a KB829459 which related to CRM 1.0 but I
can not find the same paramaters in CRM 1.2
- Posted by Matt Parks on December 1st, 2004
If you follow the instruction in the KB article for setting the indicated
registry setting, the GUID will stop being added to te outbound emails.
Matt Parks
MVP - Microsoft CRM
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On Tue, 30 Nov 2004 21:09:07 -0800, "graemelr"
<graemelr@discussions.microsoft.com> wrote:
I have a client who is sending emails from CRM 1.2 and is having the mail
rejected by his customer because the Unique tracking number on the Email is
causing the mail to be considered SPAM by the recieving site.
Need to be able to turn off unique numberon Emails.
Anyone have any ideas. There was a KB829459 which related to CRM 1.0 but I
can not find the same paramaters in CRM 1.2
- Posted by graemelr on December 2nd, 2004
Matt,
The instructions in the KB article
his update cannot be removed. However, the feature that this update provides
can be turned on or turned off. To do so, follow these steps:
1. Click Start, click Run, type regedit, and then click OK.
2. Locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
3. In the right pane, double-click MessageTagBehavior.
4. In the Edit DWORD value dialog box, do one of the following:
• To turn off the e-mail tracking feature, type 0 in the Value data box.
• To turn on the e-mail tracking feature, type Null or 1 in the Value data
box.
I am unable to find this register key in CRM 1.2
G
"Matt Parks" wrote:
- Posted by Matt Parks on December 2nd, 2004
Which key? The MessageTagBehaviour? If that key is not present, then you can
just add it.
Matt Parks
MVP - Microsoft CRM
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On Wed, 1 Dec 2004 20:53:03 -0800, "graemelr"
<graemelr@discussions.microsoft.com> wrote:
Matt,
The instructions in the KB article
his update cannot be removed. However, the feature that this update provides
can be turned on or turned off. To do so, follow these steps:
1. Click Start, click Run, type regedit, and then click OK.
2. Locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
3. In the right pane, double-click MessageTagBehavior.
4. In the Edit DWORD value dialog box, do one of the following:
• To turn off the e-mail tracking feature, type 0 in the Value data box.
• To turn on the e-mail tracking feature, type Null or 1 in the Value data
box.
I am unable to find this register key in CRM 1.2
G
"Matt Parks" wrote:
- Posted by Morten Due Jensen on December 20th, 2004
Hi,
I'm working on Microsoft CRM 1.2, and could not find the MessageTagBehaviour
Key. I added it, an it seems to do the trick - removing the GUID from
emails.
However - were in doubt of the impact on this. It seems to be an
undocumented feature. Is it safe? Will there be any unexpected events by
doing this?
--
Best Regards
Morten
Matt Parks wrote:
--
Mvh
Morten Due Jensen
- Posted by Matt Parks on December 20th, 2004
Yes it's safe. It is documented on the CRM KnowledgeBase and is fully
supported. The only affect it has is to prevent the adding of the GUID into the
Subject on the outbound emails.
Matt Parks
MVP - Microsoft CRM
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On Mon, 20 Dec 2004 16:37:49 +0100, "Morten Due Jensen"
<raenil@[kvalme]whirlwind.dk> wrote:
Hi,
I'm working on Microsoft CRM 1.2, and could not find the MessageTagBehaviour
Key. I added it, an it seems to do the trick - removing the GUID from
emails.
However - were in doubt of the impact on this. It seems to be an
undocumented feature. Is it safe? Will there be any unexpected events by
doing this?
--
Best Regards
Morten
Matt Parks wrote:
