Tech Support > Microsoft Windows > Windows CRM > RFID Integration
RFID Integration
Posted by Phumulani on May 21st, 2008


Hi all,

Has anyone done ms crm integration with RFID system. i am looking for case
studied on such integrations.

Many thanks
--
phumulaniluyandacollinlembede

Posted by Andy on May 21st, 2008


If you are talking about radio frequency identification sku's used on
merchandise, then CRM does not ship with such functionality. CRM
isn't really an inventory control system.

But, if you already have a web-enabled RFID system, you can display
its interface from inside of CRM within an IFRAME set on an existing
CRM screen.

And, if you already have an RFID system that you can extend, then CRM
exposes a crmservice webservice that your RFID system can call to set
inventory levels on products inside of CRM (RFID drives CRM)

You can also write your own CRM custom modules (with their own code-
behinds) to access your RFID system, if your RFID system exposes its
own API.


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