Our sales people are always traveling. Therefore they use CRM Laptop Client
for Outlook and they are connected offline most of the time.

The problem is that when they try to run reports, a message appears:
"Reports are available online only"! This is a real problem, because a lot of
the time they need to print reports (Such as quotations) while they are
abroad (Connected offline).

Please advise if there is a workaround for this problem!

Since reports are generated by SQL Reporting Services, users need access to
the SQL Reporting Services website and the database that contains CRM, which
is why they won't run when offline. There is no workaround.
--
Matt Wittemann, CRM MVP
http://icu-mscrm.blogspot.com


"luai7" wrote:

Thanks Matt :-)

What I am trying to do as a workaround for this thing is to design a special
ASPX application containing a single page that would be installed on each
Sales person's laptop.
In the Quote form I will add an IFrame with a URL pointing to the local
application.
The application will be responsible for providing the required report
through the built-in Crystal reports.

My only problem is how to pass the CRM quote information (fields data ) to
my application.

Any ideas?

[Note: I don't have that much experience in Java programming - I am a VB.Net
programmer]

Thanks

"MattNC" wrote: