Tech Support > Microsoft Windows > Windows CRM > Sales For Outlook - Offline
Sales For Outlook - Offline
Posted by Gary on November 18th, 2003


Our offline feature still doesn't work

We get this error:

An error has occured. For more information, contact your system
administrator.

Everything else works fine (both IE and Outlook browsers for CRM).

I thought it was the publicatoins so I tried disabling our publications and
then recreating them using the stored procedure mentioned here:
http://www.greatplains.com/techknowl...9538&target=PS

still nothing.

I have no idea what to try now. I've searched all of techknowledge and found
nothing useful. I've made a call to MS, but I have a feeling they won't be
able to fix this.

Anyone have a suggestion on where to look next? I have NO errors on my
workstation and see NO errors on either server (exchange, sql, crm).

-Gary


Posted by Gary on November 18th, 2003


hmm, I was doing some research.........

does it matter if the SQL box is a named instance?

-Gary

"Gary" <gary.rey@NOOOOSPAM.virtium.com> wrote in message
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Posted by Jake Horn on November 19th, 2003


Gary,

I am chasing this issue down currently on our implementation. One question,
open Query Analyzer and see if you have any data in the Entity table in the
METABASE.

Jake

"Gary" <gary.rey@NOOOOSPAM.virtium.com> wrote in message
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S


Posted by Gary on November 19th, 2003


Yes, the local MSDE on my workstation properly downloads all the data from
the SQL server.

I had a one hour call with MS where I had their Lead Tech on board (they
even connected to me to see what I see), and they couldn't resolve
it.........and they tried just about everything.

Whatever it is, it's highly undocumented, never seen before, and might take
some while to fix (if at all possible).

-G

"Jake Horn" <jhorn@sequelnow.com> wrote in message
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