- Save and Close not working correctly
- Posted by Maria on December 11th, 2006
Hi -
We're finding a very strange and unnerving problem today. When using
the save and close button the contacts in question at first seem to
save and close. However - when we go back into CRM after closing out
the information actually has not saved. Has anyone else seen this?
Thanks - Maria
- Posted by Pereira on December 12th, 2006
Hi Maria.
The fields that you're trying to save are read only? If so, I think
these fields can take only one value, and so, even if you manually
change their value, in the DB their value will remain the same.
You can avoid this by disabling the read only option.
Hope it helped,
Bruno Pereira
Maria escreveu:
- Posted by Maria on December 12th, 2006
The fields are not read only fields. Thanks for the tip!
Maria
- Posted by Pereira on December 19th, 2006
Are the fields automatic fields like "Created by", "Created on",
"Modified by", "Modified On"??
If so, its normal that you can't change it...changes are made by the
system.
I have no other ideas about regular fields.
Hope it helped,
Bruno Pereira
Pereira escreveu: