If anyone has developed a script that will export KB articles to HTML,
plain text, or any other format, I would appreciate it greatly if you
would share it with me. Our co. is rolling out 1.2, and I do not have
access to the raw data, but I'm assuming it is stored as XML as it is
in the 3.0 sandbox server I have installed. Accordingly, a script to
access the raw data would have to be fairly complex because it has to
parse the XML, in addition to looking up the section definitions, which
are stored in another table, etc.

If it can be done with VBScript accessing the API, I'm sure that would
be easier, but I've found no examples of how to even get started.

Since you can't even copy a published KB article to the clipboard in
1.2, it requires a lot of mickey mousing to simply send an article to a
customer. I know 3.0 improves on that, but I'm not in charge of the
system, so I can't upgrade it to 3.0.

Thanks!

Tony

please confirm

you have version 3 deployed in a test environment and have entered KB
articles into that system. Now your company has decided to deploy crm 1.2
and you wan tto move the kb articles from your 3.0 system to the 1.2 system?


=======================
John O'Donnell
Microsoft CRM MVP
http://codegallery.gotdotnet.com/crm




"Tony Hinkle" <tonyhinkle@yahoo.com> wrote in message
news:1138384700.678353.15030@g44g2000cwa.googlegro ups.com...

Rather than try to explain why I have a 3.0 sandbox server while the
co. is rolling out 1.2, I'll just reframe the question:

Does anyone have a script to export KB articles (either v1.2 or v3.0,
or both) to HTML files.

Thanks!