Tech Support > Microsoft Windows > Windows CRM > Search Inactive Contacts and add a button to show Inactive Contact
Search Inactive Contacts and add a button to show Inactive Contact
Posted by Joyce on July 25th, 2007


Dear MS,

I have a CRM 3.0 and can't search "Inactive Contacts" in contacts. The only
way to search Inactive Contacts is through an Advance Find and it takes way
too much time and hustle. I also suggest to add a button next to "More
Actions" button or add a bar in the contact view within the account, this way
we can just click a button to view associated inactive contacts. Do you know
by any chance MS will consider this option in next version or add to the
current 3.0 version? I am sure I am not the only one who is asking about
this. This is very important for my company and we are not marking off
Inactive Contact at the moment because of this issue. We have added a custom
field for a "Status" in the meantime but I would like to use the way CRM use
for a reporting purpose, etc.

Thanks,

Joyce


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Posted by Bertil on August 1st, 2007


Hi,

If necessary you could include inactive contacts in the QuickFind view.
This is unsupported however. Check:
http://blogs.delta-n.nl/crm/Lists/Posts/Post.aspx?ID=6

Good luck,

Bertil


"Joyce" wrote:


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