Tech Support > Microsoft Windows > Windows CRM > Sending email ...
Sending email ...
Posted by Michael F on September 24th, 2004


I'd like to send email from my CRM box to the corporate exchange server.
However, I get the following error report. I think I'm missing a setting
value but I have no clue which. Thanks for the assistance.


MSCRM Platform Error Report
--------------------------------------------------------------------------------------------------------
Error: <description>mscrm key was not found in the
registry</description><details>mailserverurl key was not found in
registry.</details><file>d:\crm\build\3297\src\platform\inclu de\om\CRM\Communications.inl</file><line>339</line>

Error Message: mscrm key was not found in the registry

Error Details: mailserverurl key was not found in registry.

Source File: d:\crm\build\3297\src\platform\include\om\CRM\Comm unications.inl

Line Number: 339

Stack Trace Info: at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain()
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at
System.Web.CallHandlerExecutionStep.System.Web.Htt pApplication+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean&
completedSynchronously)

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Posted by Matt Parks on September 24th, 2004


Have you installed the CRM Exchange Router on your Exchange server? From the
error message, it looks like you haven't.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Fri, 24 Sep 2004 09:01:58 -0700, Michael F
<MichaelF@discussions.microsoft.com> wrote:

I'd like to send email from my CRM box to the corporate exchange server.
However, I get the following error report. I think I'm missing a setting
value but I have no clue which. Thanks for the assistance.


MSCRM Platform Error Report:
--------------------------------------------------------------------------------------------------------
Error: <description>mscrm key was not found in the
registry</description><details>mailserverurl key was not found in
registry.</details><file>d:\crm\build\3297\src\platform\inclu de\om\CRM\Communications.inl</file><line>339</line>

Error Message: mscrm key was not found in the registry

Error Details: mailserverurl key was not found in registry.

Source File: d:\crm\build\3297\src\platform\include\om\CRM\Comm unications.inl

Line Number: 339

Stack Trace Info: at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain()
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at
System.Web.CallHandlerExecutionStep.System.Web.Htt pApplication+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean&
completedSynchronously)

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Posted by Michael F on September 24th, 2004


It's not installed, but we only need outbound smtp
traffic, no inbound traffic is required nor any relation
to vaild AD users.


e>339</line>

Posted by Matt Parks on September 24th, 2004


Doesn't matter. The router is needed to send outbound email.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Fri, 24 Sep 2004 10:13:47 -0700, "Michael F"
<anonymous@discussions.microsoft.com> wrote:

It's not installed, but we only need outbound smtp
traffic, no inbound traffic is required nor any relation
to vaild AD users.


e>339</line>


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