Hi everyone,

I'm trying to install Microsoft CRM 1.2 - all the prereqs are
installed, the installation wizard runs smoothly but at the very end
it fails due to the following (from the log file):

[16:53:11] ===========>Database Creation Step

[16:53:13] Setup was unable to grant access to the Microsoft CRM
databases.

[16:53:15] ===========> Microsoft CRM Server setup completed: 3/1/2004
16:53:15 : 0x80004005

I've checked all the postings as well as the knowledge base and it
seems that noone has ever had this exact error.
Any help would be greatly appreciated!

Thanks,
Sarah

Did you have a version of MSCRM that was previously uninstalled on that
machine? I've heard of this happening if an uninstall wasn't fully
completed.

Mike

greaterthantwo media
Printable Quotes, Orders and Invoices, with line-item details, now available
for MSCRM.
http://www.greaterthantwo.com


"Sarah" <sarahsmith_40@hotmail.com> wrote in message
news:e407779a.0403020802.f51b5e4@posting.google.co m...

Nope, except that I tried the install several times and kept getting
the same error message. I don't think much of the install completed -
none of the databases were created, and the Program Files\Microsoft
CRM folder was empty. The only things that were created were the
Organizational Unit and SQL Server Login which I deleted from Active
Directory Users & Computers and Enterprise Manager between each
installation attempt (in order to start from scratch again).

Thanks,
Sarah


"GreaterThanTwo Media" <nospam_info@greaterthantwo.com> wrote in message news:<#JfTYiHAEHA.3056@TK2MSFTNGP11.phx.gbl>...

Hi Sarah, you might want to try looking that error number up on the support
site if you have access. They have quite a few articles on install issues.
I used one last week for a similar type of issue.

Best of luck,

Mike


"Sarah" <sarahsmith_40@hotmail.com> wrote in message
news:e407779a.0403030625.6ddcbf8e@posting.google.c om...