I installed MSCRM and everything was working great. I was looking around at
the users in the database and noticed that the Administrator user didn't have
a first and last name in the list view. Stupidly, I gave the Administrator
login "Adminstrator" as the first and last name and now I am getting this
Snap-in error. We can't login into the DB any longer from either our
workstations or the server. I have tried everything with no luck.

Any suggestions?

Do you have any licences without use???
If you have, you can create another user using the deployment manager and
giving to that user an administrator role, then you log in into the crm with
the new user and you can change the name of the administrator.
In other hand i dont think that your problem is because of the name of the
user. But you can try this to be sure.

Bye

"AZCRM" wrote:

I would verify that all the services are running properly. Changing the first &
last name on the user record would not cause this to happen.

Matt Parks
MVP - Microsoft CRM

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On Tue, 29 Mar 2005 08:41:02 -0800, "AZCRM" <AZCRM@discussions.microsoft.com>
wrote:

I installed MSCRM and everything was working great. I was looking around at
the users in the database and noticed that the Administrator user didn't have
a first and last name in the list view. Stupidly, I gave the Administrator
login "Adminstrator" as the first and last name and now I am getting this
Snap-in error. We can't login into the DB any longer from either our
workstations or the server. I have tried everything with no luck.

Any suggestions?

Guys ... thanks for the pointers but nothing changed and all of a sudden I
can't login into the Deployment Manager on my server and none of the clients
can login.

Matt, do you have the exact list of services that need to be running so I
don't have to turn them all on? What I don't understand is that is was
running perfectly and then all of a sudden, the clients couldn't connect and
now I can get into the Deployment Manager.

Thanks for your help ...

"Matt Parks" wrote:

There are 4 CRM services. The main one to verify would be the Security service.

Matt Parks
MVP - Microsoft CRM

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On Tue, 29 Mar 2005 18:38:43 -0800, "AZCRM" <AZCRM@discussions.microsoft.com>
wrote:

Guys ... thanks for the pointers but nothing changed and all of a sudden I
can't login into the Deployment Manager on my server and none of the clients
can login.

Matt, do you have the exact list of services that need to be running so I
don't have to turn them all on? What I don't understand is that is was
running perfectly and then all of a sudden, the clients couldn't connect and
now I can get into the Deployment Manager.

Thanks for your help ...

"Matt Parks" wrote:

Nothing is working ... I get the Snap-in error when trying to load the
Deployment Manager ... all services are running. As I said, this was all
working fine and then one day it stopped. I really thought it had to do with
the Administrator login but you say that shouldn't cause this so I'm really
lost at this point. Is there any other things I can look at? Permissions,
security, logins, domains, etc.

What could have caused the system to just stop working?

Thanks,

Joe

"Matt Parks" wrote:

Joe,

Afraid it may be time for a support call with MBS. I can't think of anything
else to try.

Matt Parks
MVP - Microsoft CRM

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On Wed, 30 Mar 2005 13:45:11 -0800, "AZCRM" <AZCRM@discussions.microsoft.com>
wrote:

Nothing is working ... I get the Snap-in error when trying to load the
Deployment Manager ... all services are running. As I said, this was all
working fine and then one day it stopped. I really thought it had to do with
the Administrator login but you say that shouldn't cause this so I'm really
lost at this point. Is there any other things I can look at? Permissions,
security, logins, domains, etc.

What could have caused the system to just stop working?

Thanks,

Joe

"Matt Parks" wrote:

Please help!!!

Afer I restored databases I get the same error. Anyone know the solution??
Joe, were you able to resolve the issue?

Thanks, Mikkhail


"AZCRM" wrote: