Tech Support > Microsoft Windows > Windows CRM > Some pick lists are not showing all of their pull down values.
Some pick lists are not showing all of their pull down values.
Posted by Carroll Little on September 20th, 2005


Some pick lists are not showing all of their pull down values. Some of our
users must use the Up/Down arrows to see all values - the scrollbar does not
work. We have not isolated this to specific computers yet. I think it may
be something w/ the DPI settings of specific computers, but I'm not sure.

I have logged into several machines at this customer site for month and not
seen this occurrence. Has anyone seen this? And how did you fix this?

Carroll Little

Posted by Dave Ireland on September 20th, 2005


Carroll - make sure the DPI is set to "normal size", not large, or you will
see lots of screen strangeness

Dave

"Carroll Little" <carroll.little@visalign.com(donotspam)> wrote in message
news:77A6A71D-CD18-42E5-9D8E-4C9F72932398@microsoft.com...


Posted by David Jennaway on September 21st, 2005


If your users still want DPI settings higher than 96dpi, you can add/change a
registry value to get CRM to display correctly:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\UseHR = 0

If the value doesn't exist, create it as a DWORD

If you do this, other web sites may not look quite right, but you generally
don't lose information this way

"Dave Ireland" wrote: