Tech Support > Microsoft Windows > Windows CRM > TIME OUT Error when adding an account
TIME OUT Error when adding an account
Posted by AAA on July 28th, 2005


CRM has been working for several months a couple of days ago each time a new
account is added a Platform Error is shown. This is a Time Out Expired
Error.

Posted by Henning B. Treichl on July 29th, 2005


It is important to monitor your Microsoft SQL Server and maintain your log
files etc. to keep performance up. If your problem is not related to bad
maintenance of your databases, you can try to take a look at KB860773 to see
how you can modify the default time out settings on the Microsoft CRM
server.

If I understood you correctly, it is not a problem you have experienced from
the beginning - therefore you should try to find the reason for the bad
performance. Did something happen to your IT-environment a couple of days
ago, did you customise your solution, is it related to data volumes on the
Microsoft SQL server or more users/ new user behaviour?



Good luck, Sherlock!



Henning B. Treichl

(WM-data, Denmark)



"AAA" <AAA@discussions.microsoft.com> wrote in message
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