- User license vs. Server license
- Posted by ?rni ??r on August 13th, 2004
Hi there
I have a question regarding the relatively complex licensing system in
Microsoft CRM.
Case:
A company purchases Sales professional Server license and a few Sales
Professional user license to go with that. Later they realize that
Service Module functionality is needed so they decide to purchase
Suite Professional Server license (new deployment of course). But
still most users still only need Sales Professional license, a few
would need would need Service Professional and some Suite
Professional. Possible user license combinations with Suite
Professional Server deployment, being Sales Professional, Service
Professional and Suite Professional user license.
Question:
Is it possible to use the Sales Professional license purchased along
with the Sales Professional Server license (Sales Professional Server
deployment removed) or does the company have to buy new ones for the
new Suite Professional deployment??
Thanks,
Árni Þór
- Posted by Matt Parks on August 16th, 2004
Arni,
Actually, the CRM licensing isn't as compicated as you think.
First, on the server side, if you want both Sales & Service functionality, you
need to buy both a Sales & a Service Server license. The server licenses are
not specified as either Professional or Standard and are needed for each server
the app is installed on.
For you users, you can assign them the license they need. In the case you
outlined, you can have a number of Sales Pro, Service Pro and Suite Pro licenses
and assign them to the appropriate users. Thus, a Sales user would only have
access to the Sales functionality, Service user Service functiona and Suite
users both. You can NOT use a Standard license though if you have a Suite Pro
license.
As for adding licenses, you can purchase additional licenses at any time and you
will be issued a set a license keys that can be applied to your server.
Matt Parks
MVP - Microsoft CRM
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On 13 Aug 2004 08:24:36 -0700, arni@im.is (?rni ??r) wrote:
Hi there
I have a question regarding the relatively complex licensing system in
Microsoft CRM.
Case:
A company purchases Sales professional Server license and a few Sales
Professional user license to go with that. Later they realize that
Service Module functionality is needed so they decide to purchase
Suite Professional Server license (new deployment of course). But
still most users still only need Sales Professional license, a few
would need would need Service Professional and some Suite
Professional. Possible user license combinations with Suite
Professional Server deployment, being Sales Professional, Service
Professional and Suite Professional user license.
Question:
Is it possible to use the Sales Professional license purchased along
with the Sales Professional Server license (Sales Professional Server
deployment removed) or does the company have to buy new ones for the
new Suite Professional deployment??
Thanks,
Árni Þór
- Posted by ?rni ??r on August 16th, 2004
Hi Matt, and thank you for your reply
But it still doesn't quite solve my case. I understand that for
Service functionality I need Service Server license. But the case I'm
wondering about is that if a customer already has a MS CRM deployment
that only contains Sales Server license and want to "upgrade to" Sales
and Service Server license.
For my best knowledge you can't upgrade Server license e.g. start with
Sales server license and then later on add the Service license... can
you?? So if I'm right you would have to set up a new deployment with
Sales and Server license. And then my question is, can I use the user
license already purchased for the first deployment or would one have
to buy them all over again.
If you can't move user license between server deployments, one would
really have to be quite sure that Service functionality will never be
needed before deciding to deploy only Sales server license.
Kind regards
Arni thor
Matt Parks <mattp65@RemoveToX_XYahoo.com> wrote in message news:<nqc0i01rlc9d21tkvt24fhbmpb2dis6433@4ax.com>. ..
- Posted by Matt Parks on August 16th, 2004
Arni,
You can add a Service license to a Sales only install. In reality, the "Server"
license doesn't actually generate a key, the keys are only for the user
licenses. So, there isn't a need to do a "new" install in this case.
Matt Parks
MVP - Microsoft CRM
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On 16 Aug 2004 04:56:26 -0700, arni@im.is (?rni ??r) wrote:
Hi Matt, and thank you for your reply
But it still doesn't quite solve my case. I understand that for
Service functionality I need Service Server license. But the case I'm
wondering about is that if a customer already has a MS CRM deployment
that only contains Sales Server license and want to "upgrade to" Sales
and Service Server license.
For my best knowledge you can't upgrade Server license e.g. start with
Sales server license and then later on add the Service license... can
you?? So if I'm right you would have to set up a new deployment with
Sales and Server license. And then my question is, can I use the user
license already purchased for the first deployment or would one have
to buy them all over again.
If you can't move user license between server deployments, one would
really have to be quite sure that Service functionality will never be
needed before deciding to deploy only Sales server license.
Kind regards
Arni thor
Matt Parks <mattp65@RemoveToX_XYahoo.com> wrote in message
news:<nqc0i01rlc9d21tkvt24fhbmpb2dis6433@4ax.com>. ..
