Hello,

I am trying to create a very simple rule (in the case created event), but
nothing happens when the case is created. I got this error in the event
viewer, Can anybody help me? I will appreciate any help :-)
The workflow monitor does not show anyhing.

Event Type: Error
Event Source: MSCRMWorkflowService
Event Category: None
Event ID: 16649
Date: 23/08/2006
Time: 12:28:49 p.m.
User: N/A
Computer: SVRTIMOVILPUB
Description:
Condition {3B8DC015-F22E-DB11-8446-000E0CA0B344} failed in step
{398DC015-F22E-DB11-8446-000E0CA0B344} of process instance
{2A8DC015-F22E-DB11-8446-000E0CA0B344}. Please view the paused rule in the
Microsoft.Crm.Workflow.Monitor for more information about the failure.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Thanks in advance,
Daniel Peña.

This message just indicates that rule was paused due to the error. you need
to look into the wf monitor set the entity type case. go to log tab. and
select paused rules.
open the rule and you should see the error description.

Its failing to evaluate a condition that you have in the rule, check if you
have condition on the referenced entity that the entity is not null. and if
its wait condition then check if the field is not null.

"Daniel Peña" wrote:

The workflow monitor does not show anything. The log is empty.

Before this error I got a DCOM error, something about permissions in a COM
object (the user was NETWORK SERVICE). The infraestucture area gave it the
necessary permissions, so now the DCOM error is gone, but the workflow error
isn't.

If I apply the rule to an entity, manually, the rule runs fine.

Thanks.
Daniel Peña.

"Shashi" <Shashi@discussions.microsoft.com> wrote in message
news:9FC88B54-76AB-4730-BC1D-7B148CDBD051@microsoft.com...

I have the same exact issue on version3 using salesprocess workflow.
The monitor is blank, no logs.
I had the DCOM error too and resolved that as well.


"Daniel Peña" wrote:

Making network service a local adminstrator will solve the problem.But later on
you might want to find the particular cause and and solve that and demote
the network service.

"james" wrote:

Make network service a local administrator.That will solve the problem but
later on find the particular issue and demote the network service.

"james" wrote:

I had the same problem on my CRM.

Verify if the CRM System Administrator User has the attribute "Restrict
Access Mode" selected. If yes, disable this option (this user will use a CRM
use license).

On my environment worked well.

Regards.

"John68" wrote:

I can confirm that disabling "Restrict Access Mode" also worked in our
environment