Tech Support > Microsoft Windows > Windows CRM > Workflow generated task and changed owner
Workflow generated task and changed owner
Posted by Inoco on June 30th, 2008


We are using a workflow to inform administration staff about a new generated
order. That works fine and the task will be generated for the right CRM user.
But, if we change the owner of that related order also the task previously
generated by the workflow will be re-assigned to that nre owner. With CRM 3.0
it was working fine (left the task unchanged). With CRM 4.0 the task owner
will be changed unexpected.


Posted by Aamir Bashir on June 30th, 2008


The first thougt which comes to me is that it might have something to
do with "Type of behaviour".

Open the task entity and double click on

N:1 relationship


name

Accoun_Task ...Type of behavior Parental

double click it

change the relationship behvior to "Configurable cascading" and
choose "Assign = cascade None"

PS" i havent tested it myself , just post it if it doesnt work and
then i ll try to look into detail" :=)

Posted by Inoco on June 30th, 2008


Thanks for you fast respons. I have tried it but it´s still the same problem.


"Aamir Bashir" wrote:

Posted by Aamir Bashir on June 30th, 2008


Inside task :

Have you tried to change cascading for "SalesOrder_task

primary entity = order

related = task

/Aamir

Posted by Inoco on June 30th, 2008


Yes, is still the same.


"Aamir Bashir" wrote:

Posted by Aamir Bashir on June 30th, 2008


I just did and there was no problem .


I just created a simple order and task.

I changed went to customization and opened the "order" entity .

i choosed 1:N relationships

i choosed "salesOrder_task " and double clicked it.

I choosed Type of behaviour "configurable cascading"

and then Assign = Cascade None

PS" try it without workflow first .

/Aamir

Posted by Inoco on June 30th, 2008


I did the same. Now I have tested without a workflow (create an order and a
task with relation to that order). It runs perfect.

Than I restart the workflow and it was ok.

Many thanks for your help and greatings from Germany

"Aamir Bashir" wrote: