Harry
Try this
Reboot to Safe Mode
Open Device Manager
Remove ALL Sound-card related entries in Sounds & Multimedia
Remove ALL error-flagged devices
Reboot to normal mode - Windows should reinstall the correct drivers.

See if that helps

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Harry G. Bethke" <harryb_70@hotmail.com> wrote in message
news:%232%23gzXj$DHA.2308@tk2msftngp13.phx.gbl...

*IF* it's an 'on-board' sound chip, maybe the BIOS update has 'turned it
off'. Might be worth confirming in the BIOS settings that it is enabled.

Mart


"Noel Paton" <NoelDPspamless@btopenworld.com> wrote in message
news:%23%23ABmkj$DHA.3400@tk2msftngp13.phx.gbl...

That's also a good idea! - meant to add it myself (the brains goi....

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Mart" <mart(NoSpam)@nospam.com> wrote in message
news:OpN57Dk$DHA.1288@TK2MSFTNGP10.phx.gbl...

Harry G. Bethke wrote:

not Setup, *BIOS* as Mart said. You flashed your BIOS and now you have
to go in and make sure the settings it defaulted to are the right ones
and change the ones that aren't.


Rick

Harry G. Bethke wrote:
Oddish, that...

Maybe fiddle with "Plug and Play OS" setting in BIOS... remember, we're
probably looking for something that changed when you flashed to the
latest BIOS. Default IRQ routing seems a possibility.

Do you use on-board sound or have you a separate card? what type ?

Is the soundcard/circuit sharing an IRQ with anything else ?
Start/Program/Accessories/System/SystemInformation



Rick

Hi:

Upon Flash-Upgrading my BIOS with a "Sure Flash Technology" diskette, I was
successful, except for one thing: my Sound had disappeared.
What might have caused it and how can I turn it back on?
Please, help.

hbethke@copper.net.

Firstly Harry, it might help if you were to set/reset your clock and/or time
zone so that you can come back from the future. You are about 6-7 hours
ahead of the rest of us <g>

Secondly, follow Rick T's advice in his post timed at 06.37 GMT (You'll have
to convert that to your own local time) and determine/confirm that you have
'on-board' sound rather than a 'sound card'. See your user manual. (You
could try Belarc Advisor to see what that tells you.
http://www.belarc.com/free_download.html )

Mart


"Harry G. Bethke" <harryb_70@hotmail.com> wrote in message
news:%23RaQQrm$DHA.3712@tk2msftngp13.phx.gbl...

Thank you, Noel.
Setup is one of the first things I checked and it (sound) was turned on
there.
I will try your first suggestion with "Safe Mode".
Let you know if it works or not.
Harry.



"Noel Paton" <NoelDPspamless@btopenworld.com> wrote in message
news:%23uyOnLk$DHA.3184@TK2MSFTNGP09.phx.gbl...

When I said Setup, I meant the "BIOS Setup".
What exactly would have to be done there?
I tried the Removal of Sound and Multimedia in Device
Manager and reinstalled, but nothing changed.
The correct driver(s) are loaded, but no sound.
The problem must be internal in some way.
Thank you very much for your input, Rick.

Harry



"Rick T" <plinnane3NO@SPAMyahoo.com> wrote in message
news:%23RizU2l$DHA.2040@TK2MSFTNGP12.phx.gbl...

Thank you very much for your contribution, Rick.
I keep my "BIOS" under survailance constantly.
There is no Plug and Play feature present since I have onboard sound, which
I can enable/disable.
Everything is "working properly" , except for the missing sound.
What does 'failure at step 19 (user verification of soft-
ware), HRESULT = 0x00000000 (error code)' mean?
I have also "Fresh Diagnose", which tells me that my motherboard doesn't
support SM/DMI BIOS and suggests an upgrade. How do I accomplish that?
I am sure that's different from the 'Flash Upgrade' I already carried out
and is this connected with my missing sound problem?
Make no mistake, I did contact esupport.com last week, but they didn't
answer yet via email.
In my opinion the flash upgrade diskette must have done
something to my audio on the motherboard.
What do you think?






"Rick T" <plinnane3NO@SPAMyahoo.com> wrote in message
news:uPcg45o$DHA.1844@TK2MSFTNGP11.phx.gbl...

Mart, thanks to you, too. I don't know how my time got
changed. I adjusted it after the upgrade . It was off by 24 hours. But that
didn't have anything to do with my problem
and I already have 'Belarc Advisor' on my machine. It doesn't tell me
anything about the sound issue either.
I am determined to get to the bottom of this.



"Mart" <mart(NoSpam)@nospam.com> wrote in message
news:%23jLx8sp$DHA.1288@TK2MSFTNGP10.phx.gbl...

Harry G. Bethke wrote:
Why would you do that ?

It means when dxdiag asked "can you hear this?" you said no, that's
pretty moronic acting, huh.



Good Luck



Rick

Harry, I wasn't trying to suggest that your clock issue was having an affect
on your sound problem. I was more concerned that we could keep track of your
(and our) comments in a chronological order.

My suggestion to use Belarc Advisor was so that you might be able to
determine more accurately just what sound card/device(s) (hardware) you have
installed. BA is not intended as a 'faulting tool' but undertakes an 'audit'
of hardware/software. What it could have told us is that you *may* have had
a sound card AND your 'on-board' sound device BOTH enabled - causing
conflicts. However, this, you have now answered in your response to Rick T.

You are then left with repeating Noel's original reply and if that doesn't
produce a result, then we are left with the conclusion that the 'Flash
Upgrade' has damaged the BIOS.

Perhaps another option would be to disable the 'on-board' sound in the BIOS
and install a new (PCI) sound card?

Mart


"Harry G. Bethke" <harryb_70@hotmail.com> wrote in message
news:uCpt$Z1$DHA.2432@TK2MSFTNGP11.phx.gbl...

How can I say "yes" when I don't hear anything???
Who is the moron here?
You are not a friendly person.


"Rick T" <plinnane3NO@SPAMyahoo.com> wrote in message
news:O0WuDc1$DHA.684@tk2msftngp13.phx.gbl...

Now we are getting somewhere, Mart. I sincerely appreciate your thoughtful
input.
I very much suspect that the Bios was damaged.
How can this be remedied?
And my Sound is being supplied by Microsoft within Windows ME. Does that
mean disabling the sound and reinstalling everything?
If so, I've done that already and without success.

Can you understand now the problem I am having?

Thankfully,

Harry.

"Mart" <mart(NoSpam)@nospam.com> wrote in message
news:%230aEcw2$DHA.2072@TK2MSFTNGP11.phx.gbl...

Harry said:-
In essence, it can't - or at least not cheaply! (Unless your 'flash'
instructions gave you instructions as to how to 'undo' - and then we don't
know what, if any, other damage has been done). But if the BIOS chip is
'damaged beyond repair' then you are probably looking at a new motherboard.

That statement is not strictly true. The 'Sound is being supplied by' your
motherboard hardware in conjunction with software supplied by the mobo
manufacturer (*some* of which may be supplied by MS). It's not ALL down to
MS WinMe!!

Yes and no. As I have already suggested, and to cut your losses :-

You cannot (and WinMe does not) support two sound 'cards'. As you 'appear'
to have confirmed that the on-board sound is now defective, you must decide
whether to purchase (or borrow?) a new sound card and see if that resolves
the problem.

It *may* be prudent to get a second opinion from your local computer
'techie', but from this distance, you seem to be quite convinced that you've
tried everything else.

Mart


"Harry G. Bethke" <harryb_70@hotmail.com> wrote in message
news:uzOK7f7$DHA.2660@TK2MSFTNGP10.phx.gbl...

I am indebted to you, Mart.
1. I tried to uninstall the Flash BIOS Upgrade with its
built-in feature, but it didn't work. There was a
"BIOS Image File Check Sum Error", telling me
"You can't update this Image File" and I was to
"Check to see if FDD & HDD error occurred".
"Please download again your source file".
2. What I don't understand here is, why did it work
before the upgrade, when this is supposed to be
wrong? Everything else is working perfectly.
3. Your suggestion to install a new PCI sound card
might be my last option. I had considered it myself,
as well as the need for a new motherboard.

The disgusting part in this situatuion is, that I have been had by an outfit
with a so-called "best reputation", according to James Eshelman:
Award BIOS and Phoenix Technologies combined.
Their efforts in trying to help me with a problem they created is anything
but admirable.

You certainly have tried your very best in helping me and I appreciate it
very, very much.
If what I mentioned here might give you any additional clues, please, let me
know.

Otherwise I thank you, over and over again.

Harry.



"Mart" <mart(NoSpam)@nospam.com> wrote in message
news:eLLP4Z8$DHA.808@TK2MSFTNGP12.phx.gbl...