Tech Support > Operating Systems > Windows ME > Msimn has caused an error in directdb.dll
Msimn has caused an error in directdb.dll
Posted by Randy on July 20th, 2003


I keep getting the error message listed in the subject
line whenever I start Outlook Express 6. I have not added
any new hardware or software. System is virus free. If I
reboot my system 5 or 6 times, I can eventually get my
email to download before the error message comes up.

Anyone have any ideas how to fix this? It's not in the
Knowledge Base. All I found was "msimn has caused a page
fault in direcdb.dll" which only deals with Outlook 5 beta
and importing mail. Not any help.

Thanks!
Randy

Posted by Kath on July 21st, 2003


Randy wrote:
Errors in DIRECTDB.DLL generally indicate corruption in the
message store.
Close OE.
Start by moving folders.dbx to an empty Windows folder. You will lose
your folder hierarchy and the lists of newsgroups on the news servers,
but it might get you into OE.

If that doesn't do it then move all of the dbx files to the same folder
as folders.dbx. You should now get into OE. Try importing the messages
from the folder you moved the dbx files to. If you can't, you can use
this tool to extract the messages:

DBXtract (free):
http://www.oehelp.com/DBXtract/

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a
folder in an open instance of OE




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