Tech Support > Operating Systems > Windows ME > Please HELP...very very strange freeze!!!!
Please HELP...very very strange freeze!!!!
Posted by francesco on November 23rd, 2003


Hi! I've a problem with my sister's PC. She has recently installed (twice?)
Windows ME on her PC, and, I don't know why, now she has the folders
Windows and Windows.000 (this one with only few sub-folders). Many programs
are wrong, printer can't install, OE dosen't start.... I want to format and
make a clean install. But we have a problem: the PC has 2 HD (C with OS and
documents and D, a HD from another PC that may be useful to store backups of
data). I can't format C (important docs for her). I would like to copy data
from c to d and then format C and clean install. But here it happens
something strange. On bios boot all is right, bios is able to see both HDs,
but when winMe starts it hangs on "mode con ...". If I reboot at this point
bios doesn't see the second HD (D). If I turn off computer and start again
bios sees again both HD. I've tried to boot from Boot Restore Floppy Me to
be able to format c and than install ME from CDROM. The same sequence: bios
ok, freeze at mode con, restart, bios doesn't see HD D, turn off PC,
restart, bios ok at POST, boot hangs. Any suggestion??????? Thanks




Posted by Jack E Martinelli on November 26th, 2003


I recommend that you install again, following these instructions:
http://www.aumha.org/a/clean.htm

You may wish to review:

"How to Use the Fdisk Tool and the Format Tool to Partition or
Repartition a Hard Disk"
http://support.microsoft.com/default.aspx?scid=kb;[LN];255867

"Order in Which MS-DOS and Windows Assign Drive Letters"
http://support.microsoft.com/default.aspx?scid=kb;[LN];51978

http://www.aumha.org/a/parts.htm

--
Jack E. Martinelli 2002-04 MVP for Win9X / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
Your cooperation is appreciated.
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