Tech Support > Operating Systems > Windows ME > system crashes when I try to start an application
system crashes when I try to start an application
Posted by Maha on March 6th, 2004


I have a probelm with my system Windows Mellenium. Every
time I try to start word it crashes and I can't do
anything on my desktop. I received several error messages
that there's no enough memory to run the program try to
shut one of the running programs. I think I have
sufficient memory, however, I don't know how to view the
currently running programs in Wndows Me. I try to open
taskman.exe and it gives a blank window!
Also one of the eroor messages I received "kernel32 has
caused an error in USER.EXE!!!

Thanks

Posted by Noel Paton on March 6th, 2004


Maha
This is an unfortunately common problem, caused usually by a corrupt master
template file

Do a Search for files called 'Normal.dot' (without the quotes) and
rename/delete all found.

reboot, and try Word again.

See if that helps.

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Maha" <anonymous@discussions.microsoft.com> wrote in message
news:576d01c403cb$c17c9bf0$a601280a@phx.gbl...


Posted by Maha on March 7th, 2004


This works! Thank you Noel

Posted by Noel Paton on March 7th, 2004


No problem, Maha!
Glad it worked for you.

Good Luck

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Maha" <anonymous@discussions.microsoft.com> wrote in message
news:8aee01c4043b$98252810$a101280a@phx.gbl...



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