Tech Support > Operating Systems > Windows ME > windows ME hangs at windows splash screen at startup - Please help!!
windows ME hangs at windows splash screen at startup - Please help!!
Posted by Jeremy on December 30th, 2003


Windows ME hangs during boot on the Microsoft Windows ME splash
screen. I am unable to start in SAFE mode. I was able to boot the
computer with a diagnostics CD, but all test were okay. I scanned with
Norton anti-virus
rescue disks, which found nothing (though the virus patterns on my
disks were about a year old). I tried turning off the computer for
several minutes and then
restarting it (many times). I tried restoring the system files to an
earlier date. I tried reinstalling Windows ME. The install completes
successfully but on restart the system still hangs. I also tried
re-installing Windows ME in a new folder. Still no success. Note that
the system gets past the basic hardware recognition (keyboard, mouse,
harddrive, etc.) but freezes when the Windows splash screen appears.

I installed two windows updates (an update for the windows update
program and for security certificate) and windows power tools shortly
before this problem started. Not sure what to do next....Please
help!!!
Jeremy

Posted by heirloom on December 31st, 2003


If you have an EBD, emergency boot disk, try to do a System Restore to a
point just before the problem started (the updates). If you do not have an
EBD, you can download one from www.bootdisk.com .
Heirloom, old and hope it works
Windows Millennium Edition (Me) includes the System Restore tool, however,
you cannot start the System Restore tool from a command
prompt. Because of this, it may be useful to start the System Restore
tool when you are unable to start your Windows Me-based
computer normally or in Safe mode. This article describes how to start
the System Restore tool when you are unable to start your
Windows Me-based computer normally or in Safe mode.

MS KB Q279736 - "How to Start the System Restore Tool
From a Command Prompt"
http://support.microsoft.com/default.aspx?scid=kb;[LN];279736


MORE INFORMATION

To start the System Restore tool when you are unable to start your
Windows Me-based computer normally or in Safe mode, you can
temporarily change the Windows shell from Explorer.exe to Progman.exe:

Start your computer by using the Windows Me Startup disk.

At the Startup menu, choose Minimum Boot .

At the command prompt, type edit c:\windows\system.ini , and then
press ENTER.

Edit the shell= line so that it looks like this:

shell=progman.exe

Press ALT+F, and then press S to save the changes to the System.ini
file.

Press ALT+F, and then press X.

Remove your Windows Me Startup disk, and then restart your computer.
When your computer restarts, Program Manager should
start. If Program Manager does not start, repeat steps 1-7, being
careful to follow these steps exactly, and then continue to the
next step.

On the File menu, click Run , type msconfig in the Command Line box,
and then press ENTER.

Click Launch System Restore to begin restoring your computer to a
previous, functional state.

NOTE : After you configure your computer to start Program Manager, you
can start the System Restore tool by typing
c:\windows\system\restore\rstrui.exe at a command prompt, and then
pressing ENTER.

For additional information about the System Restore tool, click the
article number below to view the article in the Microsoft Knowledge
Base:

Q267951 Description of the System Restore Utility in Windows Me
"Jeremy" <jsperlman@yahoo.com> wrote in message
news:42c2aeb5.0312300110.4907937@posting.google.co m...



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