If this problem has only recently started try using SCANREG /RESTORE from a
command prompt (Start | Run, or a DOS window or boot from a floppy) and
restore the registry to that prior to when the problem started from the five
dates offered. If this is done from within Windows, the system will reboot on
completion.
Turning to your system restore problem. If system restore won't restore to an
earlier checkpoint then it looks as if you may not have the 290700 hotfix
installed. You can see whether you have installed the patch or not by checking
the version of the file smgr.dll in your windows\system folder. If
v4.90.0.3003 then you have updated but if v4.90.0.2533 you have not and need
to do so at once. Note that when installing the patch it will flush your
restore folder and create a single new checkpoint on completion. This cannot
be avoided since checkpoints created with the old version of smgr.dll cannot
be restored.
It is also possible that at one stage you did install this patch but have
subsequently reinstalled Win Me over itself using the Win Me CD. Doing this
causes the original, broken, version of smgr.dll to be reinstalled.
If required the patch can be obtained from the link on the associated article
KB 290700 - "Checkpoints That You Create After September 8, 2001 Do Not
Restore Your Computer"
(http://support.microsoft.com/?kbid=290700).
Regards,
--
Mike Maltby MS-MVP
mcmaltby@hotmail.com
Dave <dlees@digitalvideo.ca> wrote:
