I'd like to get a response from a Microsoft employee who's "in the know" on
this one (not to say others may not refute or pile on).

Certainly, you are aware of the problem with the Microsoft remote keyboard
for MCE 2005--the mouse. I have to say, I'm quite surprised by how poorly
the mouse works. It's more like using a divining rod or a ouija board than a
poiting device.

Question 1: How did this keyboard make it to market with such an obvious
flaw?
Question 2: Are you going to fix the problem?
Question 3: If you do, are you going to offer an exchange to folks like me?

Yes, unfortunately this is a fatal flaw. Had they used a trackball, this
would have been almost perfect. Had they made it RF-capable...it would have
been perfect (IMHO). Luckily, I was able to see within minutes of using it
how truly BAD the mouse control is...and back it went to the store.

Unfortunate, but here's to hoping someone from MS hardware is listening and
this keyboard gets a much-needed update, and soon.

PS. Why don't you return it? Nothing speaks louder than dollars. By
keeping the keyboard, you tell sales that it works and people buy it. If you
return it, it sends a very clear message.



"Dave" wrote:

> I'd like to get a response from a Microsoft employee who's "in the know" on
> this one (not to say others may not refute or pile on).
>
> Certainly, you are aware of the problem with the Microsoft remote keyboard
> for MCE 2005--the mouse. I have to say, I'm quite surprised by how poorly
> the mouse works. It's more like using a divining rod or a ouija board than a
> poiting device.
>
> Question 1: How did this keyboard make it to market with such an obvious
> flaw?
> Question 2: Are you going to fix the problem?
> Question 3: If you do, are you going to offer an exchange to folks like me?

Going with an RF design would have required an additional receiver. I don't
think would have been compatible with their design goals (speculation on my
part of course)....

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"valkyrie" <valkyrie@discussions.microsoft.com> wrote in message
news:E69B7DF8-1CCF-4CE9-943B-A24AEACE3FF3@microsoft.com...
> Yes, unfortunately this is a fatal flaw. Had they used a trackball, this
> would have been almost perfect. Had they made it RF-capable...it would
> have
> been perfect (IMHO). Luckily, I was able to see within minutes of using
> it
> how truly BAD the mouse control is...and back it went to the store.
>
> Unfortunate, but here's to hoping someone from MS hardware is listening
> and
> this keyboard gets a much-needed update, and soon.
>
> PS. Why don't you return it? Nothing speaks louder than dollars. By
> keeping the keyboard, you tell sales that it works and people buy it. If
> you
> return it, it sends a very clear message.
>
>
>
> "Dave" wrote:
>
>> I'd like to get a response from a Microsoft employee who's "in the know"
>> on
>> this one (not to say others may not refute or pile on).
>>
>> Certainly, you are aware of the problem with the Microsoft remote
>> keyboard
>> for MCE 2005--the mouse. I have to say, I'm quite surprised by how
>> poorly
>> the mouse works. It's more like using a divining rod or a ouija board
>> than a
>> poiting device.
>>
>> Question 1: How did this keyboard make it to market with such an obvious
>> flaw?
>> Question 2: Are you going to fix the problem?
>> Question 3: If you do, are you going to offer an exchange to folks like
>> me?

Add a number 4:

Why won't the TV Power button retain its programming???

Stu



"Dave" <Dave@discussions.microsoft.com> wrote in message
news:1C7D9D99-7955-47E6-B4D0-051E95397ADF@microsoft.com...
> I'd like to get a response from a Microsoft employee who's "in the know"
> on
> this one (not to say others may not refute or pile on).
>
> Certainly, you are aware of the problem with the Microsoft remote keyboard
> for MCE 2005--the mouse. I have to say, I'm quite surprised by how poorly
> the mouse works. It's more like using a divining rod or a ouija board
> than a
> poiting device.
>
> Question 1: How did this keyboard make it to market with such an obvious
> flaw?
> Question 2: Are you going to fix the problem?
> Question 3: If you do, are you going to offer an exchange to folks like
> me?

I would prefer a touchpad over a trackball..


"valkyrie" <valkyrie@discussions.microsoft.com> wrote in message
news:E69B7DF8-1CCF-4CE9-943B-A24AEACE3FF3@microsoft.com...
> Yes, unfortunately this is a fatal flaw. Had they used a trackball, this
> would have been almost perfect. Had they made it RF-capable...it would
> have
> been perfect (IMHO). Luckily, I was able to see within minutes of using
> it
> how truly BAD the mouse control is...and back it went to the store.
>
> Unfortunate, but here's to hoping someone from MS hardware is listening
> and
> this keyboard gets a much-needed update, and soon.
>
> PS. Why don't you return it? Nothing speaks louder than dollars. By
> keeping the keyboard, you tell sales that it works and people buy it. If
> you
> return it, it sends a very clear message.
>
>
>
> "Dave" wrote:
>
>> I'd like to get a response from a Microsoft employee who's "in the know"
>> on
>> this one (not to say others may not refute or pile on).
>>
>> Certainly, you are aware of the problem with the Microsoft remote
>> keyboard
>> for MCE 2005--the mouse. I have to say, I'm quite surprised by how
>> poorly
>> the mouse works. It's more like using a divining rod or a ouija board
>> than a
>> poiting device.
>>
>> Question 1: How did this keyboard make it to market with such an obvious
>> flaw?
>> Question 2: Are you going to fix the problem?
>> Question 3: If you do, are you going to offer an exchange to folks like
>> me?

Another question is "Why doesn't the Xbox 360 understand typing letters from
the keyboard when it is in MCE mode?" It seems like they need to put the
keyboard update they used for MCE onto the 360.

I know there are a lot of people that seem to hate it, but we use this
keyboard all of the time now and do not have a problem with it. However, we
have very little need to use the mouse functionality. We rarely use a mouse
when in the MCE environment, even without using this keyboard. We use the
navigation keys on the keyboard just like we would with the remote and they
work great. We also find that it works best when held with two hands and
not set on a table. I guess our question is "Are you only using the mouse
outside of the 10' UI or are you trying to control MCE with the mouse?" The
"push down stick" for the mouse seems to be just for convenience if you get
out of the interface, which is not often for any of our installs. It is not
designed to be used within the 10' UI, that is why you have all of the
navigation keys at your "thumb tips."

Regards,

=D-

Derek R. Flickinger
Interactive Homes, Inc.

"Dave" <Dave@discussions.microsoft.com> wrote in message
news:1C7D9D99-7955-47E6-B4D0-051E95397ADF@microsoft.com...
> I'd like to get a response from a Microsoft employee who's "in the know"
> on
> this one (not to say others may not refute or pile on).
>
> Certainly, you are aware of the problem with the Microsoft remote keyboard
> for MCE 2005--the mouse. I have to say, I'm quite surprised by how poorly
> the mouse works. It's more like using a divining rod or a ouija board
> than a
> poiting device.
>
> Question 1: How did this keyboard make it to market with such an obvious
> flaw?
> Question 2: Are you going to fix the problem?
> Question 3: If you do, are you going to offer an exchange to folks like
> me?

I don't hate it. I actually REALLY like it. I find the typing to be first
rate - in or out of the TFI. And I am with you - all of our installs are
rarely out of MCE.

To be honest, I actually find the mouse very useful - even in this stick
version. I never was a fan of sticks on laptops - but was actually somewhat
happy with this one.

They DO need to fix the programmable buttons losing their memory however -
as this is obvioulsy a deal-breaker.

Stu


"Derek R. Flickinger" <DrFlick@ONLINE.InteractiveHomesInc.com> wrote in
message news:Om5joEz2FHA.3744@TK2MSFTNGP10.phx.gbl...
> Another question is "Why doesn't the Xbox 360 understand typing letters
> from the keyboard when it is in MCE mode?" It seems like they need to put
> the keyboard update they used for MCE onto the 360.
>
> I know there are a lot of people that seem to hate it, but we use this
> keyboard all of the time now and do not have a problem with it. However,
> we have very little need to use the mouse functionality. We rarely use a
> mouse when in the MCE environment, even without using this keyboard. We
> use the navigation keys on the keyboard just like we would with the remote
> and they work great. We also find that it works best when held with two
> hands and not set on a table. I guess our question is "Are you only using
> the mouse outside of the 10' UI or are you trying to control MCE with the
> mouse?" The "push down stick" for the mouse seems to be just for
> convenience if you get out of the interface, which is not often for any of
> our installs. It is not designed to be used within the 10' UI, that is
> why you have all of the navigation keys at your "thumb tips."
>
> Regards,
>
> =D-
>
> Derek R. Flickinger
> Interactive Homes, Inc.
>
> "Dave" <Dave@discussions.microsoft.com> wrote in message
> news:1C7D9D99-7955-47E6-B4D0-051E95397ADF@microsoft.com...
>> I'd like to get a response from a Microsoft employee who's "in the know"
>> on
>> this one (not to say others may not refute or pile on).
>>
>> Certainly, you are aware of the problem with the Microsoft remote
>> keyboard
>> for MCE 2005--the mouse. I have to say, I'm quite surprised by how
>> poorly
>> the mouse works. It's more like using a divining rod or a ouija board
>> than a
>> poiting device.
>>
>> Question 1: How did this keyboard make it to market with such an obvious
>> flaw?
>> Question 2: Are you going to fix the problem?
>> Question 3: If you do, are you going to offer an exchange to folks like
>> me?
>
>

Absolutely true. A return would have been the best protest. However, my
wife had bought it as a gift well in advance...and by the time I saw the
flaw, we were past the authorized return date for Best Buy.

You're right about RF as well...that would have been nice.

"valkyrie" wrote:

> Yes, unfortunately this is a fatal flaw. Had they used a trackball, this
> would have been almost perfect. Had they made it RF-capable...it would have
> been perfect (IMHO). Luckily, I was able to see within minutes of using it
> how truly BAD the mouse control is...and back it went to the store.
>
> Unfortunate, but here's to hoping someone from MS hardware is listening and
> this keyboard gets a much-needed update, and soon.
>
> PS. Why don't you return it? Nothing speaks louder than dollars. By
> keeping the keyboard, you tell sales that it works and people buy it. If you
> return it, it sends a very clear message.
>
>
>
> "Dave" wrote:
>
> > I'd like to get a response from a Microsoft employee who's "in the know" on
> > this one (not to say others may not refute or pile on).
> >
> > Certainly, you are aware of the problem with the Microsoft remote keyboard
> > for MCE 2005--the mouse. I have to say, I'm quite surprised by how poorly
> > the mouse works. It's more like using a divining rod or a ouija board than a
> > poiting device.
> >
> > Question 1: How did this keyboard make it to market with such an obvious
> > flaw?
> > Question 2: Are you going to fix the problem?
> > Question 3: If you do, are you going to offer an exchange to folks like me?

Well, I actually use my media PC to surf the web on accasion, and sometimes
play games. So, if I want to minimize or close the Media Center Overlay, I
have to use the mouse. Then clicking the Windows Explorer icon...mouse.
navigating to areas of the page...mouse.

You're right on the media control keys...they work fine. But, I want to
flexibility to use the REST of Windows XP Professional.

"Derek R. Flickinger" wrote:

> Another question is "Why doesn't the Xbox 360 understand typing letters from
> the keyboard when it is in MCE mode?" It seems like they need to put the
> keyboard update they used for MCE onto the 360.
>
> I know there are a lot of people that seem to hate it, but we use this
> keyboard all of the time now and do not have a problem with it. However, we
> have very little need to use the mouse functionality. We rarely use a mouse
> when in the MCE environment, even without using this keyboard. We use the
> navigation keys on the keyboard just like we would with the remote and they
> work great. We also find that it works best when held with two hands and
> not set on a table. I guess our question is "Are you only using the mouse
> outside of the 10' UI or are you trying to control MCE with the mouse?" The
> "push down stick" for the mouse seems to be just for convenience if you get
> out of the interface, which is not often for any of our installs. It is not
> designed to be used within the 10' UI, that is why you have all of the
> navigation keys at your "thumb tips."
>
> Regards,
>
> =D-
>
> Derek R. Flickinger
> Interactive Homes, Inc.
>
> "Dave" <Dave@discussions.microsoft.com> wrote in message
> news:1C7D9D99-7955-47E6-B4D0-051E95397ADF@microsoft.com...
> > I'd like to get a response from a Microsoft employee who's "in the know"
> > on
> > this one (not to say others may not refute or pile on).
> >
> > Certainly, you are aware of the problem with the Microsoft remote keyboard
> > for MCE 2005--the mouse. I have to say, I'm quite surprised by how poorly
> > the mouse works. It's more like using a divining rod or a ouija board
> > than a
> > poiting device.
> >
> > Question 1: How did this keyboard make it to market with such an obvious
> > flaw?
> > Question 2: Are you going to fix the problem?
> > Question 3: If you do, are you going to offer an exchange to folks like
> > me?
>
>
>

That is kind of what we figured and it makes sense from that perspective.

=D-

"Dave" <Dave@discussions.microsoft.com> wrote in message
news:6277A6F2-C958-47DC-9304-BA79A180A6F4@microsoft.com...
> Well, I actually use my media PC to surf the web on accasion, and
> sometimes
> play games. So, if I want to minimize or close the Media Center Overlay,
> I
> have to use the mouse. Then clicking the Windows Explorer icon...mouse.
> navigating to areas of the page...mouse.
>
> You're right on the media control keys...they work fine. But, I want to
> flexibility to use the REST of Windows XP Professional.
>
> "Derek R. Flickinger" wrote:
>
>> Another question is "Why doesn't the Xbox 360 understand typing letters
>> from
>> the keyboard when it is in MCE mode?" It seems like they need to put the
>> keyboard update they used for MCE onto the 360.
>>
>> I know there are a lot of people that seem to hate it, but we use this
>> keyboard all of the time now and do not have a problem with it. However,
>> we
>> have very little need to use the mouse functionality. We rarely use a
>> mouse
>> when in the MCE environment, even without using this keyboard. We use
>> the
>> navigation keys on the keyboard just like we would with the remote and
>> they
>> work great. We also find that it works best when held with two hands and
>> not set on a table. I guess our question is "Are you only using the
>> mouse
>> outside of the 10' UI or are you trying to control MCE with the mouse?"
>> The
>> "push down stick" for the mouse seems to be just for convenience if you
>> get
>> out of the interface, which is not often for any of our installs. It is
>> not
>> designed to be used within the 10' UI, that is why you have all of the
>> navigation keys at your "thumb tips."
>>
>> Regards,
>>
>> =D-
>>
>> Derek R. Flickinger
>> Interactive Homes, Inc.
>>
>> "Dave" <Dave@discussions.microsoft.com> wrote in message
>> news:1C7D9D99-7955-47E6-B4D0-051E95397ADF@microsoft.com...
>> > I'd like to get a response from a Microsoft employee who's "in the
>> > know"
>> > on
>> > this one (not to say others may not refute or pile on).
>> >
>> > Certainly, you are aware of the problem with the Microsoft remote
>> > keyboard
>> > for MCE 2005--the mouse. I have to say, I'm quite surprised by how
>> > poorly
>> > the mouse works. It's more like using a divining rod or a ouija board
>> > than a
>> > poiting device.
>> >
>> > Question 1: How did this keyboard make it to market with such an
>> > obvious
>> > flaw?
>> > Question 2: Are you going to fix the problem?
>> > Question 3: If you do, are you going to offer an exchange to folks
>> > like
>> > me?
>>
>>
>>

i agree the pointer is awful, but for sofa style use it does improve if you
slow down the mouse movements in the control panel. i've got mine two
notches up from as slow as possible. it means when i plug in a real mouse
it's much too slow to use, but i don't do that very often and it saves the
keyboard pointer flying around the screen in a useless way!!

fiev.


"Derek R. Flickinger" <DrFlick@ONLINE.InteractiveHomesInc.com> wrote in
message news:OBs%23e%23%232FHA.4048@TK2MSFTNGP10.phx.gbl.. .
> That is kind of what we figured and it makes sense from that perspective.
>
> =D-
>
> "Dave" <Dave@discussions.microsoft.com> wrote in message
> news:6277A6F2-C958-47DC-9304-BA79A180A6F4@microsoft.com...
>> Well, I actually use my media PC to surf the web on accasion, and
>> sometimes
>> play games. So, if I want to minimize or close the Media Center Overlay,
>> I
>> have to use the mouse. Then clicking the Windows Explorer icon...mouse.
>> navigating to areas of the page...mouse.
>>
>> You're right on the media control keys...they work fine. But, I want to
>> flexibility to use the REST of Windows XP Professional.
>>
>> "Derek R. Flickinger" wrote:
>>
>>> Another question is "Why doesn't the Xbox 360 understand typing letters
>>> from
>>> the keyboard when it is in MCE mode?" It seems like they need to put
>>> the
>>> keyboard update they used for MCE onto the 360.
>>>
>>> I know there are a lot of people that seem to hate it, but we use this
>>> keyboard all of the time now and do not have a problem with it.
>>> However, we
>>> have very little need to use the mouse functionality. We rarely use a
>>> mouse
>>> when in the MCE environment, even without using this keyboard. We use
>>> the
>>> navigation keys on the keyboard just like we would with the remote and
>>> they
>>> work great. We also find that it works best when held with two hands
>>> and
>>> not set on a table. I guess our question is "Are you only using the
>>> mouse
>>> outside of the 10' UI or are you trying to control MCE with the mouse?"
>>> The
>>> "push down stick" for the mouse seems to be just for convenience if you
>>> get
>>> out of the interface, which is not often for any of our installs. It is
>>> not
>>> designed to be used within the 10' UI, that is why you have all of the
>>> navigation keys at your "thumb tips."
>>>
>>> Regards,
>>>
>>> =D-
>>>
>>> Derek R. Flickinger
>>> Interactive Homes, Inc.
>>>
>>> "Dave" <Dave@discussions.microsoft.com> wrote in message
>>> news:1C7D9D99-7955-47E6-B4D0-051E95397ADF@microsoft.com...
>>> > I'd like to get a response from a Microsoft employee who's "in the
>>> > know"
>>> > on
>>> > this one (not to say others may not refute or pile on).
>>> >
>>> > Certainly, you are aware of the problem with the Microsoft remote
>>> > keyboard
>>> > for MCE 2005--the mouse. I have to say, I'm quite surprised by how
>>> > poorly
>>> > the mouse works. It's more like using a divining rod or a ouija board
>>> > than a
>>> > poiting device.
>>> >
>>> > Question 1: How did this keyboard make it to market with such an
>>> > obvious
>>> > flaw?
>>> > Question 2: Are you going to fix the problem?
>>> > Question 3: If you do, are you going to offer an exchange to folks
>>> > like
>>> > me?
>>>
>>>
>>>
>
>