I have the same error message but only when playing My Videos. I can watch
live TV and Recorded programs with no problem. I do not think that is a
problem with my TV tuner card.

"Curious" wrote:

> I know of no general Video Error problem many users have misunderstood the
> error that says their video card or driver is not correct to mean their is a
> problem with their ATI, NVIDIA or other brand graphics display/video output
> card when in fact the error is referring to the lack of a MCE driver for
> their TV tuner/video in capture card or to the lack of a MCE qualified DVD
> decoder to play the video input from their TV tuner/video in capture card.
> In almost every case when this is pointed out to the user, the user is too
> embarrassed to reply to the newsgroup that in fact this was their problem.
> Do you have a MCE qualified TV tuner/Video Capture card and do you have the
> MCE driver for that card installed? If yes what is the make/model of the
> card and what is the revision level of the driver?
> Also do you have a MCE certified DVD decoder installed? If yes what DVD
> decoder is it and what is its revision level?
> Also what make/model Graphics card do you have and again what is the
> revision level of the driver for that card.
> If you take the time to answer all of the above then we may able to see what
> your specific MCE configuration problem.
>
> "gringositty" <gringositty@discussions.microsoft.com> wrote in message
> news:A23DBF77-91C8-4F16-827A-B7CA0109264B@microsoft.com...
> > My sentiments exactly. I'm no techy but I'm learning quick by having to
> > do
> > this stuff all the time. The average home user doesn't want to bother
> > with
> > all this. I love the product when it works, so I really hope Microsoft is
> > coming up with some kind of solution. Thanks for your help, I'll try it.
> >
> > "GOJJGO" wrote:
> >
> >> Not sure if it's related but I had a similar problem after updating my
> >> system
> >> with all the Feburary security updates. I had to go into Control
> >> Panel -->
> >> System --> Advanced Tab --> Settings Button --> Data Execution Prevention
> >> Tab
> >> --> select the "Turn on DEP for all programs and services except those I
> >> select:" radio button and select ehshell.exe which was already in the
> >> list
> >> (since it had caused the video error). I had to do the same for
> >> explorer.exe
> >> a while back to fix a similar crash issue when I right clicked on a file
> >> with
> >> a .mpg extension.
> >>
> >> Now can you imagine an average home user trying to fix this problem? It
> >> would be a reinstall from the recovery CD and hours of reconfiguration
> >> (painful). Until Microsoft makes these devices as easy to use and
> >> reliable
> >> as an appliance, they will never be mainstream devices. I'm starting to
> >> wonder how much testing Microsoft does on security updates for Media
> >> Center
> >> PC's?!?!?
> >>
> >> I hope this helps!
> >>
> >> Regards,
> >>
> >> JJ
> >>
> >> "gringositty" wrote:
> >>
> >> > The same error many people seem to have in the previous discussions. I
> >> > loaded Audio Cleaning Lab and as soon as I do that, the live tv
> >> > function
> >> > stops working on MCE. The message reads "VIDEO ERROR, FILES NEEDED TO
> >> > DISPLAY VIDEO ARE NOT INSTALLED OR NOT WORKING CORRECTLY. PLEASE
> >> > RESTART
> >> > MEDIA CENTER AND/OR RESTART THE COMPUTER".
> >> >
> >> > Also keeps wanting to send microsoft an error report.
> >> >
> >> > "Michael Earls" wrote:
> >> >
> >> > > I'll bite.
> >> > >
> >> > > What's the message? When does it happen?
> >> > >
> >> > > --
> >> > > Michael Earls
> >> > > The Cerebral Kitchen
> >> > > http://www.cerkit.com/
> >> > >
> >> > >
> >> > > "gringositty" <gringositty@discussions.microsoft.com> wrote in
> >> > > message
> >> > > news:A59ED6D9-666C-4E92-8466-97FEB61D9D57@microsoft.com...
> >> > > > Video Error message that occurs in windows XP Media center.
> >> > > >
> >> > > > "Michael Earls" wrote:
> >> > > >
> >> > > >> Which video error?
> >> > > >>
> >> > > >> --
> >> > > >> Michael Earls
> >> > > >> The Cerebral Kitchen
> >> > > >> http://www.cerkit.com/
> >> > > >>
> >> > > >>
> >> > > >> "gringositty" <gringositty@discussions.microsoft.com> wrote in
> >> > > >> message
> >> > > >> news7737D69-A5AF-4793-BE4C-3B0FACD52DD9@microsoft.com...
> >> > > >> > I've looked through all the posts concerning the video error on
> >> > > >> > MCE,
> >> > > >> > they
> >> > > >> > pretty much match the same description and I haven't seen
> >> > > >> > anybody post
> >> > > >> > that
> >> > > >> > any of the solutions actually worked. This is obviously a big
> >> > > >> > issue
> >> > > >> > for
> >> > > >> > this
> >> > > >> > OS. Can anybody tell me that a patch or something solid is
> >> > > >> > being done
> >> > > >> > to
> >> > > >> > help this?
> >> > > >> >
> >> > > >> > Seems crazy to have to reinstall your OS everytime this happens.
> >> > > >>
> >> > > >>
> >> > > >>
> >> > >
> >> > >
> >> > >
>
>
>

If your videos have an AVI extension, they may need a DivX decoder. I use
"ffdshow", which can be found with Google.

Dana Cline - MCE MVP

"Manuel Ochoa" <ManuelOchoa@discussions.microsoft.com> wrote in message
news:8E73EB9F-2484-4D40-8591-F95F2D431ED5@microsoft.com...
>I have the same error message but only when playing My Videos. I can watch
> live TV and Recorded programs with no problem. I do not think that is a
> problem with my TV tuner card.
>
> "Curious" wrote:
>
>> I know of no general Video Error problem many users have misunderstood
>> the
>> error that says their video card or driver is not correct to mean their
>> is a
>> problem with their ATI, NVIDIA or other brand graphics display/video
>> output
>> card when in fact the error is referring to the lack of a MCE driver for
>> their TV tuner/video in capture card or to the lack of a MCE qualified
>> DVD
>> decoder to play the video input from their TV tuner/video in capture
>> card.
>> In almost every case when this is pointed out to the user, the user is
>> too
>> embarrassed to reply to the newsgroup that in fact this was their
>> problem.
>> Do you have a MCE qualified TV tuner/Video Capture card and do you have
>> the
>> MCE driver for that card installed? If yes what is the make/model of the
>> card and what is the revision level of the driver?
>> Also do you have a MCE certified DVD decoder installed? If yes what DVD
>> decoder is it and what is its revision level?
>> Also what make/model Graphics card do you have and again what is the
>> revision level of the driver for that card.
>> If you take the time to answer all of the above then we may able to see
>> what
>> your specific MCE configuration problem.
>>
>> "gringositty" <gringositty@discussions.microsoft.com> wrote in message
>> news:A23DBF77-91C8-4F16-827A-B7CA0109264B@microsoft.com...
>> > My sentiments exactly. I'm no techy but I'm learning quick by having
>> > to
>> > do
>> > this stuff all the time. The average home user doesn't want to bother
>> > with
>> > all this. I love the product when it works, so I really hope Microsoft
>> > is
>> > coming up with some kind of solution. Thanks for your help, I'll try
>> > it.
>> >
>> > "GOJJGO" wrote:
>> >
>> >> Not sure if it's related but I had a similar problem after updating my
>> >> system
>> >> with all the Feburary security updates. I had to go into Control
>> >> Panel -->
>> >> System --> Advanced Tab --> Settings Button --> Data Execution
>> >> Prevention
>> >> Tab
>> >> --> select the "Turn on DEP for all programs and services except those
>> >> I
>> >> select:" radio button and select ehshell.exe which was already in the
>> >> list
>> >> (since it had caused the video error). I had to do the same for
>> >> explorer.exe
>> >> a while back to fix a similar crash issue when I right clicked on a
>> >> file
>> >> with
>> >> a .mpg extension.
>> >>
>> >> Now can you imagine an average home user trying to fix this problem?
>> >> It
>> >> would be a reinstall from the recovery CD and hours of reconfiguration
>> >> (painful). Until Microsoft makes these devices as easy to use and
>> >> reliable
>> >> as an appliance, they will never be mainstream devices. I'm starting
>> >> to
>> >> wonder how much testing Microsoft does on security updates for Media
>> >> Center
>> >> PC's?!?!?
>> >>
>> >> I hope this helps!
>> >>
>> >> Regards,
>> >>
>> >> JJ
>> >>
>> >> "gringositty" wrote:
>> >>
>> >> > The same error many people seem to have in the previous discussions.
>> >> > I
>> >> > loaded Audio Cleaning Lab and as soon as I do that, the live tv
>> >> > function
>> >> > stops working on MCE. The message reads "VIDEO ERROR, FILES NEEDED
>> >> > TO
>> >> > DISPLAY VIDEO ARE NOT INSTALLED OR NOT WORKING CORRECTLY. PLEASE
>> >> > RESTART
>> >> > MEDIA CENTER AND/OR RESTART THE COMPUTER".
>> >> >
>> >> > Also keeps wanting to send microsoft an error report.
>> >> >
>> >> > "Michael Earls" wrote:
>> >> >
>> >> > > I'll bite.
>> >> > >
>> >> > > What's the message? When does it happen?
>> >> > >
>> >> > > --
>> >> > > Michael Earls
>> >> > > The Cerebral Kitchen
>> >> > > http://www.cerkit.com/
>> >> > >
>> >> > >
>> >> > > "gringositty" <gringositty@discussions.microsoft.com> wrote in
>> >> > > message
>> >> > > news:A59ED6D9-666C-4E92-8466-97FEB61D9D57@microsoft.com...
>> >> > > > Video Error message that occurs in windows XP Media center.
>> >> > > >
>> >> > > > "Michael Earls" wrote:
>> >> > > >
>> >> > > >> Which video error?
>> >> > > >>
>> >> > > >> --
>> >> > > >> Michael Earls
>> >> > > >> The Cerebral Kitchen
>> >> > > >> http://www.cerkit.com/
>> >> > > >>
>> >> > > >>
>> >> > > >> "gringositty" <gringositty@discussions.microsoft.com> wrote in
>> >> > > >> message
>> >> > > >> news7737D69-A5AF-4793-BE4C-3B0FACD52DD9@microsoft.com...
>> >> > > >> > I've looked through all the posts concerning the video error
>> >> > > >> > on
>> >> > > >> > MCE,
>> >> > > >> > they
>> >> > > >> > pretty much match the same description and I haven't seen
>> >> > > >> > anybody post
>> >> > > >> > that
>> >> > > >> > any of the solutions actually worked. This is obviously a
>> >> > > >> > big
>> >> > > >> > issue
>> >> > > >> > for
>> >> > > >> > this
>> >> > > >> > OS. Can anybody tell me that a patch or something solid is
>> >> > > >> > being done
>> >> > > >> > to
>> >> > > >> > help this?
>> >> > > >> >
>> >> > > >> > Seems crazy to have to reinstall your OS everytime this
>> >> > > >> > happens.
>> >> > > >>
>> >> > > >>
>> >> > > >>
>> >> > >
>> >> > >
>> >> > >
>>
>>
>>

You might want to try my earlier suggestion from this thread since my problem
also manifested itself only in "My Video's and there are quire a few others
who this fix has worked for. Here is an excerpt from my earlier post...

"Not sure if it's related but I had a similar problem after updating my
system
with all the Feburary security updates. I had to go into Control Panel -->
System --> Advanced Tab --> Settings Button --> Data Execution Prevention Tab
--> select the "Turn on DEP for all programs and services except those I
select:" radio button and select ehshell.exe which was already in the list
(since it had caused the video error). I had to do the same for explorer.exe
a while back to fix a similar crash issue when I right clicked on a file with
a .mpg extension."
--
HP m1170n Media Center PC (3.0ghz, 1gb RAM, 200gb HD), HP x5400 Extender,
and Xbox Extender


"Manuel Ochoa" wrote:

> I have the same error message but only when playing My Videos. I can watch
> live TV and Recorded programs with no problem. I do not think that is a
> problem with my TV tuner card.
>
> "Curious" wrote:
>
> > I know of no general Video Error problem many users have misunderstood the
> > error that says their video card or driver is not correct to mean their is a
> > problem with their ATI, NVIDIA or other brand graphics display/video output
> > card when in fact the error is referring to the lack of a MCE driver for
> > their TV tuner/video in capture card or to the lack of a MCE qualified DVD
> > decoder to play the video input from their TV tuner/video in capture card.
> > In almost every case when this is pointed out to the user, the user is too
> > embarrassed to reply to the newsgroup that in fact this was their problem.
> > Do you have a MCE qualified TV tuner/Video Capture card and do you have the
> > MCE driver for that card installed? If yes what is the make/model of the
> > card and what is the revision level of the driver?
> > Also do you have a MCE certified DVD decoder installed? If yes what DVD
> > decoder is it and what is its revision level?
> > Also what make/model Graphics card do you have and again what is the
> > revision level of the driver for that card.
> > If you take the time to answer all of the above then we may able to see what
> > your specific MCE configuration problem.
> >
> > "gringositty" <gringositty@discussions.microsoft.com> wrote in message
> > news:A23DBF77-91C8-4F16-827A-B7CA0109264B@microsoft.com...
> > > My sentiments exactly. I'm no techy but I'm learning quick by having to
> > > do
> > > this stuff all the time. The average home user doesn't want to bother
> > > with
> > > all this. I love the product when it works, so I really hope Microsoft is
> > > coming up with some kind of solution. Thanks for your help, I'll try it.
> > >
> > > "GOJJGO" wrote:
> > >
> > >> Not sure if it's related but I had a similar problem after updating my
> > >> system
> > >> with all the Feburary security updates. I had to go into Control
> > >> Panel -->
> > >> System --> Advanced Tab --> Settings Button --> Data Execution Prevention
> > >> Tab
> > >> --> select the "Turn on DEP for all programs and services except those I
> > >> select:" radio button and select ehshell.exe which was already in the
> > >> list
> > >> (since it had caused the video error). I had to do the same for
> > >> explorer.exe
> > >> a while back to fix a similar crash issue when I right clicked on a file
> > >> with
> > >> a .mpg extension.
> > >>
> > >> Now can you imagine an average home user trying to fix this problem? It
> > >> would be a reinstall from the recovery CD and hours of reconfiguration
> > >> (painful). Until Microsoft makes these devices as easy to use and
> > >> reliable
> > >> as an appliance, they will never be mainstream devices. I'm starting to
> > >> wonder how much testing Microsoft does on security updates for Media
> > >> Center
> > >> PC's?!?!?
> > >>
> > >> I hope this helps!
> > >>
> > >> Regards,
> > >>
> > >> JJ
> > >>
> > >> "gringositty" wrote:
> > >>
> > >> > The same error many people seem to have in the previous discussions. I
> > >> > loaded Audio Cleaning Lab and as soon as I do that, the live tv
> > >> > function
> > >> > stops working on MCE. The message reads "VIDEO ERROR, FILES NEEDED TO
> > >> > DISPLAY VIDEO ARE NOT INSTALLED OR NOT WORKING CORRECTLY. PLEASE
> > >> > RESTART
> > >> > MEDIA CENTER AND/OR RESTART THE COMPUTER".
> > >> >
> > >> > Also keeps wanting to send microsoft an error report.
> > >> >
> > >> > "Michael Earls" wrote:
> > >> >
> > >> > > I'll bite.
> > >> > >
> > >> > > What's the message? When does it happen?
> > >> > >
> > >> > > --
> > >> > > Michael Earls
> > >> > > The Cerebral Kitchen
> > >> > > http://www.cerkit.com/
> > >> > >
> > >> > >
> > >> > > "gringositty" <gringositty@discussions.microsoft.com> wrote in
> > >> > > message
> > >> > > news:A59ED6D9-666C-4E92-8466-97FEB61D9D57@microsoft.com...
> > >> > > > Video Error message that occurs in windows XP Media center.
> > >> > > >
> > >> > > > "Michael Earls" wrote:
> > >> > > >
> > >> > > >> Which video error?
> > >> > > >>
> > >> > > >> --
> > >> > > >> Michael Earls
> > >> > > >> The Cerebral Kitchen
> > >> > > >> http://www.cerkit.com/
> > >> > > >>
> > >> > > >>
> > >> > > >> "gringositty" <gringositty@discussions.microsoft.com> wrote in
> > >> > > >> message
> > >> > > >> news7737D69-A5AF-4793-BE4C-3B0FACD52DD9@microsoft.com...
> > >> > > >> > I've looked through all the posts concerning the video error on
> > >> > > >> > MCE,
> > >> > > >> > they
> > >> > > >> > pretty much match the same description and I haven't seen
> > >> > > >> > anybody post
> > >> > > >> > that
> > >> > > >> > any of the solutions actually worked. This is obviously a big
> > >> > > >> > issue
> > >> > > >> > for
> > >> > > >> > this
> > >> > > >> > OS. Can anybody tell me that a patch or something solid is
> > >> > > >> > being done
> > >> > > >> > to
> > >> > > >> > help this?
> > >> > > >> >
> > >> > > >> > Seems crazy to have to reinstall your OS everytime this happens.
> > >> > > >>
> > >> > > >>
> > >> > > >>
> > >> > >
> > >> > >
> > >> > >
> >
> >
> >