Tech Support > Microsoft Windows > Windows Media Center Edition > WMP 11 upgrade errors in Media Center
WMP 11 upgrade errors in Media Center
Posted by Tom A. on May 5th, 2008


I am unsuccessfully trying to upgrade to Windows Media Player 11 in Media
Center on a Dell Computer I bought in January 2005.

According to Media Center under “Settings – General - About Media Center –
Software Version”, I have:
Windows XP Media Center Edition 2005
Version: 5.1.2700.2230 built by:
private/xpsp_mcs_qfe(wmbla)
Copyright 1985-2004 Microsoft Corp.

When I execute “wmp11-windowsxp-x86-enu.exe”, it gives the error message:
“Unsupported Operating System.
Please visit Windows Update to download the Update Rollup 2 for Windows XP
Media Center Edition 2005 before installing Windows Media Player 11.”

The log file “wmsetup.log” says:

[*WMC Logging begun at 2008/05/04 - 20:15:01. Logging at level: '4'. OS is
NT. OSVer is 5.1.2600.0.3119. System Lang is 1033. Prev version system is
10.0.0.3802. Setup version 11.0.5721.5146.]
Setup commandlines are C:\DOCUME~1\Tom\LOCALS~1\Temp\IXP000.TMP\setup_wm. exe
/P:\Windows Media Player updates\wmp11-windowsxp-x86-enu.exe.
Validation completed.
Setup beginning.
=====Building Install list.
Finished building install list. Result: '0x0'.
=====Updating Install list for UI.
Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the version
currently installed.
Finished updating install list.
Install denied: Unsupported Media Center OS. Version is 3.0.
Install denied: Unsupported Media Center OS. Version is 3.0.
Package clean-up: Cleaning up files at
'C:\DOCUME~1\Tom\LOCALS~1\Temp\WMC0001.tmp\Rollup3 .exe'.

I then try to execute “WindowsXPMediaCenter2005-KB900325-usa.exe”, which
gives the message:
“This upgrade can only be run on Windows XP Media Center Edition 2005.”

The log file “MCSetup_UI.log” says:

************************************************** *********
Sunday, 04 May 2008 20:18:43
************************************************** *********
8:18:43 PM : Checking admin account.
8:18:43 PM : Checking .Net Framework 1.1 and SP1 installed .
8:18:43 PM : Checking only instance of installer.
8:18:43 PM : Checking (correct version of MCE OS)
This upgrade can only be run on Windows XP Media Center Edition 2005.
8:18:45 PM : start condition(s) failed.
8:18:45 PM : Exiting

I then try to run Mark Salloway’s utility “VersionSet.exe” (dated 7/22/2006)
but it says:
“Error during initialization: This software is for Windows XP Media Center
Edition only. Exception Message: Object reference not set to an instance of
an object.”

Any help would be appreciated.
Tom A.

Posted by S.Sengupta on May 5th, 2008


Go through the following:-
Installing the Player on Windows XP Media Center Edition
http://www.microsoft.com/windows/win...en terEdition

regards,
S.Sengupta[MS-MVP]

Tom A. wrote:

Posted by Tom A. on May 5th, 2008


Thank-you for your response.
I followed the instructions on that microsoft webpage, which says to install
the
"Update Rollup 2 for Windows XP Media Center Edition 2005", which is file
“WindowsXPMediaCenter2005-KB900325-usa.exe”. It gave the error message:
“This upgrade can only be run on Windows XP Media Center Edition 2005.”
That error message must be wrong, since my computer runs Media Center 2005.

Regards,
Tom A.



"S.Sengupta" wrote:

Posted by Gary Tsang on May 5th, 2008


Your Media Center 'ident' value is likely wrong, most likely due to an
unnecessary installation of Service Pack 2 over Media Center 2005.

To fix this, download Mark Salloway's Media Center ident set util
http://www.salloway.org.uk/mediacent...ndex.htm#ident

This will set the ident to the proper version.

Once you have done this, try re-installing Media Player 11.

--
Gary Tsang
http://www.gtsang.com

Microsoft MVP - Windows Media Center
http://www.microsoft.com/mvp


"Tom A." <TomA@discussions.microsoft.com> wrote in message
news:A6316AEF-DB66-447E-9D75-68D7D8547DE5@microsoft.com...


Posted by S.Sengupta on May 5th, 2008


It seems the ident value is wrong.Follow the post of Gary and proceed
accordingly.Hope this will fix the problem and you can enjoy WMP11.

regards,
S.Sengupta[MS-MVP]



Tom A. wrote:

Posted by Tom A. on May 5th, 2008


Thank-you for your response.
I downloaded Mark Salloway's ident set utility, but when I ran it,
it gave the error message:
“Error during initialization: This software is for Windows XP Media Center
Edition only.
Exception Message: Object reference not set to an instance of an object.”
The version of the Salloway utility I got was named "VersionSet.exe" and is
dated 7/22/2006.
Even Salloway's utility is unable to recognize my computer's Media Center.

Regards,
Tom A.


"Gary Tsang" wrote:

Posted by Gary Tsang on May 5th, 2008


Wow

What a pain...
I see your problem... your version of Media Center indicates you only have
Update Rollup 1 for MCE2005...

So two things you need to do...

First, ensure the ident value is correct for your version of Media Center
I guess you'll have to do it manually...

Open regedit
Goto HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Media
Center
Edit the Ident value to 3.1

Once you've done that, you'll need to install Update Rollup 2 for MCE2005

This is available at http://support.microsoft.com/KB/900325

Reboot as necessary, and then goto windows update to get all the other media
center updates.

Then Install Media Player 11.

Hopefully that goes through without a hitch.

--
Gary Tsang
http://www.gtsang.com

Microsoft MVP - Windows Media Center
http://www.microsoft.com/mvp


"Tom A." <TomA@discussions.microsoft.com> wrote in message
news:F9017627-C0DD-4B3D-ABE4-87D14379F9CB@microsoft.com...


Posted by Tom A. on May 5th, 2008


Thank-you for your responses.

According to my Registry Editor, it looks like the “Media Center” folder
does not have any value for “Ident”.
I hope I am looking at the Registry Editor correctly.

On the left pane, I am highlighting the folder “Media Center” (which is
under "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\”).
On the right pane, I only see two variables:
1) Name: (Default); Type: REG_SZ; Data:
(value not set);
2) Name: TunerContentRate Type: REG_DWORD Data: 0x0000003c (60)
The right pane does not have a variable named “Ident”.

On the left pane, under “Media Center”, there are four subfolders:
1) Display Settings;
2) Remote Controls;
3) Service;
4) Settings.

None of the four subfolders contains a variable named “Ident”.

Tom A.


"Gary Tsang" wrote:

Posted by Jason Tsang on May 5th, 2008


If you want to use my registry file to add the entry... here it is..

Just merge it, and then proceed with Gary's instructions to install Update
Rollup 2, and so forth.

--
Jason Tsang - Microsoft MVP

Read my blog for the latest in Media Center topics
(and other topics that interest me)
http://jtsang.blogspot.com

More information by me
http://jtsang.mvps.org
http://www.classicsunveiled.com

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx



"Tom A." <TomA@discussions.microsoft.com> wrote in message
news:FFC9524E-B19D-431F-8263-580D517DB06A@microsoft.com...




Posted by Tom A. on May 5th, 2008


How do I obtain your registry file? Is it attached somewhere to the email?
I can't find it.

Tom A.

"Jason Tsang" wrote:

Posted by Gene E. Bloch on May 6th, 2008


Does your news reader suppress attachments?

Copy the following lines between the ****'s (but not the ****'s)

********************************************
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Media
Center]
"Ident"="3.1"

********************************************

Open NotePad with a new file, paste the above 4 lines into the window,
save it in some directory (that you can find again) with filename
"Tsang.reg", double-click the file and allow it to be incorporated into
the registry.

I chose the name to honor Jason Tsang; you can replace it with
anything, but make sure the extension is still .reg.

Note: the third line is long. If it has wrapped to two lines in your
editor make sure that the line starts with "[HKEY" and ends with "
Center]". There is a space before the C.

On 5/05/2008, Tom A. posted this:
<SNIP>

--
Gene E. Bloch (Gino) letters617blochg3251
(replace the numbers by "at" and "dotcom")



Posted by Jason Tsang on May 6th, 2008


lol, thanks

Hopefully that solves the issue for the OP.

--
Jason Tsang - Microsoft MVP

Read my blog for the latest in Media Center topics
(and other topics that interest me)
http://jtsang.blogspot.com

More information by me
http://jtsang.mvps.org
http://www.classicsunveiled.com

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx



"Gene E. Bloch" <spamfree@nobody.invalid> wrote in message
news:mn.2c307d85d9c4e976.1980@nobody.invalid...


Posted by Gene E. Bloch on May 6th, 2008


Looking back at my message, I began to wonder if the question about
suppressing attachments looked sarcastic, but it was meant to be
helpful to the OP, since I believe some newsreaders do suppress
attachments. Mine doesn't :-)

Oddly enough, I can't remember ever opening an attachment to a
newsgroup post before. I couldn't remember the exact syntax of a .reg
file, so I *had* to rely on you.

Glad you had fun with my post ;-)

On 5/05/2008, Jason Tsang posted this:
--
Gene E. Bloch (Gino) letters617blochg3251
(replace the numbers by "at" and "dotcom")



Posted by Jason Tsang on May 8th, 2008


Outlook Express will show the attachment but not allow you to save it in the
name of 'security'.
Others do suppress the attachment heh.

I guess it just depends how you accessing the newsgroups.

--
Jason Tsang - Microsoft MVP

Read my blog for the latest in Media Center topics
(and other topics that interest me)
http://jtsang.blogspot.com

More information by me
http://jtsang.mvps.org
http://www.classicsunveiled.com

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx



"Gene E. Bloch" <spamfree@nobody.invalid> wrote in message
news:mn.32777d8519431cb7.1980@nobody.invalid...


Posted by CSM1 on May 8th, 2008


You can change that in Outlook Express.

Tools > Options, Security tab.
Uncheck do "not allow attachments....."

--
CSM1
http://www.carlmcmillan.com
--
"Jason Tsang" <jason-onlineDEL@ETEmvps.org> wrote in message
news:OwBOkrLsIHA.3804@TK2MSFTNGP02.phx.gbl...


Posted by CSM1 on May 8th, 2008


Should be
Uncheck "do not allow attachments....."

--
CSM1
http://www.carlmcmillan.com
--
"CSM1" <nomoremail@nomail.com> wrote in message
news:EvFUj.2066$7k7.1210@flpi150.ffdc.sbc.com...



Similar Posts