Tech Support > Operating Systems > Windows NT > Cannot install Windows Installer 2.0
Cannot install Windows Installer 2.0
Posted by lthib on November 20th, 2003


I have been attempting to get Windows Installer 2.0 installed on a WinNT Server SP6a system. I need to do this because I have software to install that depend on Win Installer 2.0. I downloaded the 2.0 installer from the microsoft site. When I run Instmisw.exe, I receive a dialog with "An unexpected error occurred". I have extracted the files to a directory and attempted run it as "msiinst.exe /i instmsi.msi /l*v msi.log /qb+" as instructed by certain KB articles. That produces the same message and no log. I have not be able to find anything in relation to this problem. I have checked permissions as suggested and they are set correctly. I have been able to install Windows Installer 1.1 and 1.2, but not 2.0. Any help is greatly appreciated.

Posted by Patricia Rios on November 21st, 2003


Did you review if your download file is for NT? There is a version for Win
NT in
http://www.microsoft.com/downloads/d...1-6F8A0F5DCA8F
but you should delete all files which are in TEMP directory and rebbot the
machine before install this application.
Good luck,
Patty

"lthib" <lthib@q3technologies.com> wrote in message
news:1BF4124E-1BB9-4ED8-8E17-901228799040@microsoft.com...
that depend on Win Installer 2.0. I downloaded the 2.0 installer from the
microsoft site. When I run Instmisw.exe, I receive a dialog with "An
unexpected error occurred". I have extracted the files to a directory and
attempted run it as "msiinst.exe /i instmsi.msi /l*v msi.log /qb+" as
instructed by certain KB articles. That produces the same message and no
log. I have not be able to find anything in relation to this problem. I
have checked permissions as suggested and they are set correctly. I have
been able to install Windows Installer 1.1 and 1.2, but not 2.0. Any help is
greatly appreciated.



Posted by lthib on November 24th, 2003


Patty,

I have the version for Win2000/NT. I have cleared the temp directory and rebooted multiple times. I will make one more attempt to rename the existing files, boot fresh, and try the install again. After that I may have to call MS for support. Not finding any clues in any of the MS KB articles. I find nothing with the message I am receiving.

Than
lthib


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