Tech Support > Microsoft Windows > Windows Server > Application error
Application error
Posted by on December 11th, 2004


Hi All,

I am getting this error message on my Server 2003:

Spoolsv.exe - Application Error
The instruction to 0x77f37e7b uses the memory address 0x010a3070. The memory
cannot be read. Click OK to terminate the program or click Cancel to debug
the program.

Can anyone help please ?

TIA


Posted by Dave Patrick on December 11th, 2004


This article may help you.

http://support.microsoft.com/kb/q147347/

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

<chv@anon.postalias> wrote:
| Hi All,
|
| I am getting this error message on my Server 2003:
|
| Spoolsv.exe - Application Error
| The instruction to 0x77f37e7b uses the memory address 0x010a3070. The
memory
| cannot be read. Click OK to terminate the program or click Cancel to
debug
| the program.
|
| Can anyone help please ?
|
| TIA
|
|


Posted by Jack Wang [MSFT] on December 13th, 2004


Hi

Thank you for posting!

I have replied you in the other thread in the
microsoft.public.win2000.printing. For your convenience, I included it as
follows. If you have any update, feel free to post to that thread.

---------------------------------
Newsgroups: microsoft.public.win2000.printing
From: jackwa@online.microsoft.com (Jack Wang [MSFT])
Date: Mon, 13 Dec 2004 05:06:24 GMT
Subject: RE: Application error

Hi

Thank you for posting!

This problem occurs if you have many .SHD and .SPL files in the spool
directory. The global default location for all printer spool files is
%SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS. If your spool directory is in a
different location, please see the following article in the Microsoft
Knowledge Base:

123747 Moving the Windows Default Paging and Spool File
http://support.microsoft.com/?id=123747

To correct this problem, stop the Spooler service, and remove the .SHD and
.SPL files from your spool directory. In addition, remove any unused or old
.TMP files from your Temp directory. The Spooler service can then be
restarted.

Also, this issue may be caused by the HP port monitor or PC Anywhere. You
may uninstall PC Anywhere or remove HP port monitor in the registry under:

HKEY_LOCAL_MACHINE\system\CurrentControlset\contro l\print\monitors\HP jet
direct

Hope this helps!

Sincerely,
Jack Wang, MCSE 2000/2003, MCSA 2000/2003, MCDBA, MCSD
Microsoft Online Partner Support

---------------------------------

Sincerely,
Jack Wang, MCSE 2000/2003, MCSA 2000/2003, MCDBA, MCSD
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

================================================== ===
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: <chv@anon.postalias>
| Subject: Application error
| Date: Sat, 11 Dec 2004 14:52:45 -0000
| Lines: 14
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| Message-ID: <eAbBXE53EHA.2600@TK2MSFTNGP09.phx.gbl>
| Newsgroups:
microsoft.public.win2000.printing,microsoft.public .windows.server.general
| NNTP-Posting-Host: client-43-p-2-lns.glfd.dial.virgin.net 81.101.64.42
| Path:
cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFT NGP08.phx.gbl!TK2MSFTNGP09
.phx.gbl
| Xref: cpmsftngxa10.phx.gbl microsoft.public.windows.server.general:52839
microsoft.public.win2000.printing:15181
| X-Tomcat-NG: microsoft.public.windows.server.general
|
| Hi All,
|
| I am getting this error message on my Server 2003:
|
| Spoolsv.exe - Application Error
| The instruction to 0x77f37e7b uses the memory address 0x010a3070. The
memory
| cannot be read. Click OK to terminate the program or click Cancel to
debug
| the program.
|
| Can anyone help please ?
|
| TIA
|
|
|