Tech Support > Microsoft Windows > Windows Server > Cannot connect to Terminal Server via Terminal Services Manager after upgrade to Windows Server 2003
Cannot connect to Terminal Server via Terminal Services Manager after upgrade to Windows Server 2003
Posted by Steve Snure on July 1st, 2004


The following error is displayed in the Terminal Services Manager on our
domain controller (DC-01) when trying to connect to Terminal Services on
another server (TS-01).



"You could not be authenticated on this server"



This occurred when we upgraded the Terminal Server from Windows 2000 Server
to Windows Server 2003 on TS-01. Interestingly I'm able to map and access
TS-01's drives.




Another symptom is that Veritas Backup Exec "cannot authenticate" to the
TS-01 in order to backup the registry (Shadow Copy).



Before the upgrade we could always access TS-01 via Terminal Services
Manager and backup it's registry with Veritas BE. Any idea what could be
wrong and how to fix this problem?



Thanks - Steve Snure