Tech Support > Microsoft Windows > Windows Server > Cannot PING Windows 2008 RRAS server IP
Cannot PING Windows 2008 RRAS server IP
Posted by N D on June 26th, 2008


I hope somebody in here can assist as I am tearing my hair out.

We have three servers A B and C. All are running Windows Server 2003.
We use RRAS to setup demand dial between the servers to enable
"private" communication between them as opposed to the Internet facing
network traffic on the single network card in each. Each server has
it's own private (192.168) subnet on the demand dial interface.

This has worked fine for a couple of years but now we are going to
introduce a fourth server (Lets call it D) running Windows server
2008.

I have added the server role to get RRAS installed and configured.

I have added a Demand Dial link on the server to connect it to server
A above.

Both servers dial each other successfully. Without problem.

I have enabled the Windows Firewall rules to allow ICMP

As a "Belt and Braces" approach I even added two extra "Allow" rules
to allow IPV4 & IPV6 ICMP packets of type echo to pass through the
firewall.

There are no Filters on any of the interfaces in RRAS on either server

Server D (Win2008) can ping Server A. It can ping either the 192.168
private address or of course the external address.

Server A (Win2003) cannot ping Server D on its internal private
192.168 address but it can ping its external internet address (So I
know the firewall can't be the reason wouldn't you agree?)

After a day of this I thought maybe there was something wrong with
some obscure setting in Server A. So I created another demand dial
link between Server C (Win2003) and Server D (Win2008). Exactly the
same behaviour without exception.

Next, disable / delete the demand dial between Server A and Server D
and instead setup a simple VPN dialup connection to Serevr D from
Server A. BINGO! It can ping. So how come if I have a demand dial it
cannot ping the remote server but if I use a normal VPN dialup
connection it can?!?!

There must be something else blocking packets but I cannot for the
life of me work out what it is. There is no anti-virus on either box
to worry about so completely stumped now what to do. If I can't even
ping then I definitely haven't got a hope of getting network shares
etc going.

I wondered if there was perhaps a hotfix or something I might be
missing for either Win2003 or Win 2008?

BTW Win2003 on all the servers are up to SP2.

In case it's of any help I have quoted below the routing table from
Server A (Windows 2003). Server A is on subnect 192.168.166.0 (Server
is 192.168.166.1) and Server D is on 192.168.173.0 (Server is
192.168.173.1). The other 192.168 subjects listed are all for comms to
the other 2 servers B and C.

Many thanks in advance for any help you can give. It's much
appreciated.

Regards
Nick


IPv4 Route Table
================================================== =========================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10002 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
0x10003 ...00 0d 61 72 29 35 ...... Realtek RTL8139/810X Family PCI
Fast Ethernet NIC
0x20004 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
0x30005 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
0x40006 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
0x90007 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
0xd0008 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
================================================== =========================
================================================== =========================
Active Routes:
Network Destination Netmask Gateway Interface
Metric
0.0.0.0 0.0.0.0 81.27.99.1
81.27.99.113 20
81.27.96.161 255.255.255.255 81.27.99.1
81.27.99.113 20
81.27.96.168 255.255.255.255 81.27.99.1
81.27.99.113 20
81.27.99.0 255.255.255.0 81.27.99.113
81.27.99.113 20
81.27.99.113 255.255.255.255 127.0.0.1
127.0.0.1 20
81.27.106.26 255.255.255.255 81.27.99.1
81.27.99.113 20
81.27.106.27 255.255.255.255 81.27.99.1
81.27.99.113 20
81.255.255.255 255.255.255.255 81.27.99.113
81.27.99.113 20
127.0.0.0 255.0.0.0 127.0.0.1
127.0.0.1 1
192.168.164.0 255.255.255.0 192.168.166.2
192.168.164.2 1
192.168.164.2 255.255.255.255 127.0.0.1
127.0.0.1 50
192.168.164.255 255.255.255.255 192.168.164.2
192.168.164.2 50
192.168.165.0 255.255.255.0 192.168.166.3
192.168.165.2 1
192.168.165.2 255.255.255.255 127.0.0.1
127.0.0.1 50
192.168.165.255 255.255.255.255 192.168.165.2
192.168.165.2 50
192.168.166.1 255.255.255.255 127.0.0.1
127.0.0.1 50
192.168.166.2 255.255.255.255 192.168.164.2
192.168.164.2 1
192.168.166.3 255.255.255.255 192.168.165.2
192.168.165.2 1
192.168.166.4 255.255.255.255 192.168.173.2
192.168.173.2 1
192.168.166.5 255.255.255.255 192.168.174.2
192.168.174.2 1
192.168.173.0 255.255.255.0 192.168.166.4
192.168.173.2 1
192.168.173.2 255.255.255.255 127.0.0.1
127.0.0.1 50
192.168.173.4 255.255.255.255 127.0.0.1
127.0.0.1 50
192.168.173.255 255.255.255.255 192.168.173.2
192.168.173.2 50
192.168.173.255 255.255.255.255 192.168.173.4
192.168.173.4 50
192.168.174.0 255.255.255.0 192.168.166.5
192.168.174.2 1
192.168.174.2 255.255.255.255 127.0.0.1
127.0.0.1 50
192.168.174.255 255.255.255.255 192.168.174.2
192.168.174.2 50
224.0.0.0 240.0.0.0 81.27.99.113
81.27.99.113 20
224.0.0.0 240.0.0.0 192.168.164.2
192.168.164.2 50
224.0.0.0 240.0.0.0 192.168.165.2
192.168.165.2 50
224.0.0.0 240.0.0.0 192.168.173.2
192.168.173.2 50
224.0.0.0 240.0.0.0 192.168.173.4
192.168.173.4 50
224.0.0.0 240.0.0.0 192.168.174.2
192.168.174.2 50
255.255.255.255 255.255.255.255 81.27.99.113
81.27.99.113 1
255.255.255.255 255.255.255.255 192.168.164.2
192.168.164.2 1
255.255.255.255 255.255.255.255 192.168.165.2
192.168.165.2 1
255.255.255.255 255.255.255.255 192.168.173.2
192.168.173.2 1
255.255.255.255 255.255.255.255 192.168.173.4
192.168.173.4 1
255.255.255.255 255.255.255.255 192.168.174.2
192.168.174.2 1
Default Gateway: 81.27.99.1
================================================== =========================
Persistent Routes:
None


Posted by Robert L. \(MS-MVP\) on June 26th, 2008


It may help if you can post the result of routing table and ipconfig /all on
D server. Also the result of tracert 192.168.173.x from A.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"N D" <nick.dyer@evaware.com> wrote in message
news:6d7a47f6-dc73-43c3-9485-7250e9cdadff@r66g2000hsg.googlegroups.com...

Posted by N D on June 26th, 2008


Hi Bob,

Here you go.

First the Tracert, not much too it really, one hop:

Tracing route to D [192.168.173.1]
over a maximum of 30 hops:

1 * * * Request timed out.
2 *


Then pathping just in case you find it useful. Pathping 192.168.173.1

Tracing route to D [192.168.173.1]
over a maximum of 30 hops:
0 A.xxx.com [192.168.173.2]
1 * * *
Computing statistics for 25 seconds...


Now IPCONFIG /all from D (The Win2008 box)


Windows IP Configuration

Host Name . . . . . . . . . . . . : D
Primary Dns Suffix . . . . . . . : xxx.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : xxx.com

PPP adapter A:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : A
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.166.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.166.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet
Physical Address. . . . . . . . . : 00-1E-C9-42-51-CA
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 81.27.106.26(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 81.27.106.1
DNS Servers . . . . . . . . . . . : 127.0.0.1
81.27.99.113
NetBIOS over Tcpip. . . . . . . . : Enabled

PPP adapter RAS (Dial In) Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : RAS (Dial In) Interface
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.173.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled


Finally the routing table from D

================================================== =========================
Interface List
17 ........................... INETC492
10 ...00 1e c9 42 51 ca ...... Broadcom NetXtreme Gigabit Ethernet
16 ........................... RAS (Dial In) Interface
1 ........................... Software Loopback Interface 1
================================================== =========================

IPv4 Route Table
================================================== =========================
Active Routes:
Network Destination Netmask Gateway Interface
Metric
0.0.0.0 0.0.0.0 81.27.106.1
81.27.106.26 281
81.27.106.0 255.255.255.0 On-link
81.27.106.26 281
81.27.106.26 255.255.255.255 On-link
81.27.106.26 281
81.27.106.255 255.255.255.255 On-link
81.27.106.26 281
127.0.0.0 255.0.0.0 On-link
127.0.0.1 306
127.0.0.1 255.255.255.255 On-link
127.0.0.1 306
127.255.255.255 255.255.255.255 On-link
127.0.0.1 306
192.168.166.0 255.255.255.0 192.168.173.2
192.168.166.4 21
192.168.166.4 255.255.255.255 On-link
192.168.166.4 276
192.168.173.1 255.255.255.255 On-link
192.168.173.1 306
224.0.0.0 240.0.0.0 On-link
127.0.0.1 306
224.0.0.0 240.0.0.0 On-link
81.27.106.26 281
224.0.0.0 240.0.0.0 On-link
192.168.173.1 306
255.255.255.255 255.255.255.255 On-link
127.0.0.1 306
255.255.255.255 255.255.255.255 On-link
81.27.106.26 281
255.255.255.255 255.255.255.255 On-link
192.168.173.1 306
255.255.255.255 255.255.255.255 On-link
192.168.166.4 276
================================================== =========================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 81.27.106.1 Default
================================================== =========================

IPv6 Route Table
================================================== =========================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
================================================== =========================
Persistent Routes:
None



On Jun 26, 2:32*pm, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
wrote:

Posted by Robert L. \(MS-MVP\) on June 26th, 2008


is it possible you can turn off the firewall on the windows 2008 for a test?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"N D" <nick.dyer@evaware.com> wrote in message
news:6dd3b26b-3f18-4a97-b9c1-71da6b26abc1@8g2000hse.googlegroups.com...
Hi Bob,

Here you go.

First the Tracert, not much too it really, one hop:

Tracing route to D [192.168.173.1]
over a maximum of 30 hops:

1 * * * Request timed out.
2 *


Then pathping just in case you find it useful. Pathping 192.168.173.1

Tracing route to D [192.168.173.1]
over a maximum of 30 hops:
0 A.xxx.com [192.168.173.2]
1 * * *
Computing statistics for 25 seconds...


Now IPCONFIG /all from D (The Win2008 box)


Windows IP Configuration

Host Name . . . . . . . . . . . . : D
Primary Dns Suffix . . . . . . . : xxx.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : xxx.com

PPP adapter A:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : A
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.166.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.166.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet
Physical Address. . . . . . . . . : 00-1E-C9-42-51-CA
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 81.27.106.26(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 81.27.106.1
DNS Servers . . . . . . . . . . . : 127.0.0.1
81.27.99.113
NetBIOS over Tcpip. . . . . . . . : Enabled

PPP adapter RAS (Dial In) Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : RAS (Dial In) Interface
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.173.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled


Finally the routing table from D

================================================== =========================
Interface List
17 ........................... INETC492
10 ...00 1e c9 42 51 ca ...... Broadcom NetXtreme Gigabit Ethernet
16 ........................... RAS (Dial In) Interface
1 ........................... Software Loopback Interface 1
================================================== =========================

IPv4 Route Table
================================================== =========================
Active Routes:
Network Destination Netmask Gateway Interface
Metric
0.0.0.0 0.0.0.0 81.27.106.1
81.27.106.26 281
81.27.106.0 255.255.255.0 On-link
81.27.106.26 281
81.27.106.26 255.255.255.255 On-link
81.27.106.26 281
81.27.106.255 255.255.255.255 On-link
81.27.106.26 281
127.0.0.0 255.0.0.0 On-link
127.0.0.1 306
127.0.0.1 255.255.255.255 On-link
127.0.0.1 306
127.255.255.255 255.255.255.255 On-link
127.0.0.1 306
192.168.166.0 255.255.255.0 192.168.173.2
192.168.166.4 21
192.168.166.4 255.255.255.255 On-link
192.168.166.4 276
192.168.173.1 255.255.255.255 On-link
192.168.173.1 306
224.0.0.0 240.0.0.0 On-link
127.0.0.1 306
224.0.0.0 240.0.0.0 On-link
81.27.106.26 281
224.0.0.0 240.0.0.0 On-link
192.168.173.1 306
255.255.255.255 255.255.255.255 On-link
127.0.0.1 306
255.255.255.255 255.255.255.255 On-link
81.27.106.26 281
255.255.255.255 255.255.255.255 On-link
192.168.173.1 306
255.255.255.255 255.255.255.255 On-link
192.168.166.4 276
================================================== =========================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 81.27.106.1 Default
================================================== =========================

IPv6 Route Table
================================================== =========================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
================================================== =========================
Persistent Routes:
None



On Jun 26, 2:32 pm, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
wrote:

Posted by Bill Grant on June 28th, 2008


In addition, why do you need to ping the router itself? Can you connect to
the servers in this site from workstations in other sites?

"Robert L. (MS-MVP)" <findemail@chicagotech.net> wrote in message
news:ur$Tj981IHA.2068@TK2MSFTNGP05.phx.gbl...