Tech Support > Microsoft Windows > Windows Server > Failed installation of outlook 2003 and fax services for client computers
Failed installation of outlook 2003 and fax services for client computers
Posted by Stuart Cox on July 30th, 2004


Hello all,

I was doing so well until an hour or so ago. I have setup SBS2003 on our new
server and have just started to setup the client computers. I have created
my users under SBS and have added the client computer to the domain. I have
asked SBS to install Outlook 2003 on client computers when they log on.

When I go to the client computer and logon, it knows it has to install the
software and proceeds to do so BUT it doesn't get very far. after a few
minutes it simply says it cannot install Outlook 2003 and proceeds to
install the shared Fax service (which also fails).

I am pretty new to SBS and have read books about installation. I have tried
to stick with the "deafault" simple installation of everything.

Any ideas where I should look?

Thanks, Stuart

PS It occurs to me that I have never had to enter the license code for
Outlook anywhere, could this be part of the problem?


Posted by webby on July 30th, 2004


Do the users have Admin rights on the PC's as that is a
common problem, as you need local admin rights to install
Outlook 2003. If you have entered the key for SBS2003, I
believe that is enough, as I have never entered an
Outlook key during installation before.

Webby


Posted by Stuart Cox on July 30th, 2004


Thanks for the help,

yes I in fact gave EVERYONE admin rights in a desparate bid to sort it out.
It actually turns out to be a corrupted "Windows Installer" on the client
machine! So....

Anyone know how to FIX windows installer?

Thanks again

Stuart

"webby" <anonymous@discussions.microsoft.com> wrote in message
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