I've got a Windows Server 2003 sp2 DC, patched completely up to date. Over
the past few months I've been having an intermittant problem with it failing
with the message "Insufficient memory available". It writes an 8017 message
into the Event Log.

The server only has 512mb, but the only function it servers is backup, and
typically the is over 150mb available.

I've checked out kb828402. I have a later version of NTBackup, so the hotfix
won't install. NTBackup version 5.2.3790.3959, which includes the hooks for
backing up Exchange.

I've also tried the jsiinc.com tip to deallocate the tape. The job still
fails every three or four days.

Any ideas?

Have you tried KB940349? I was holding a similar problem, an out of memory on
shadow copy.

Please let us know the results

"Kenact" wrote:

Thanks for your reply but my problem seems to be related to the tape
deallocate not the VSS.

I have set up a scheduled job that deallocates the tape 6 times before I
attempt my backup. Since doing that I haven't had any failures from my
backup.

I wish someone at Microsoft would look into this. There are several things
wrong here.

First the Out Of Memory error is erroneous.
Second there shouldn't be a need to deallocate the tape.
Third I shouldn't have to run a tape deallocate multiple times to deallocate
the tape.

Ken

"LeonidasKlein" wrote: