Tech Support > Microsoft Windows > Windows Server > Print Problems
Print Problems
Posted by dippy_x@hotmail.com on April 4th, 2008


I have a client who has a number of HP Laserjet 4250 DTN printers.
Their using a 2003 R2 server as a print server and have this peculiar
problem where by everytime a user wants to adjust a setting on the
print driver (choose a different paper type or paper tray) the driver
is downloaded from the print server to the client machine generating
the following event log:

Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 20
Date: 04/04/2008
Time: 12:56:16
User: NT AUTHORITY\SYSTEM
Computer: PCXXX
Description:
Printer Driver HP LaserJet 4250 PCL 5e for Windows NT x86 Version-3
was added or updated. Files:- UNIDRV.DLL, hpzpi4wm.DLL, HPC42505.GPD,
UNIDRV.HLP, hplj4x50.CFG, hpc4x505.gpd, hpzsc4wm.dtd, hpzui4wm.DLL,
hpzpe4wm.DLL, hpcdmc32.DLL, hpbcfgre.DLL, hpz5r4wm.DLL, HPBMIAPI.DLL,
HPBOID.DLL, HPBOIDPS.DLL, HPBPRO.DLL, HPBPROPS.DLL, HPZIPM12.DLL,
HPZINW12.DLL, HPZIPT12.DLL, HPZIPR12.DLL, HPZISN12.DLL, HPZIDR12.DLL,
HPNRA.EXE, HPBNRAC2.DLL, HPBMINI.DLL, hpceac06.hpi, HPJCMN2U.DLL,
HPJIPX1U.DLL, hpzsm4wm.gpd, hpzst4wm.DLL, hpc4250b.ini, hpc42505.xml,
hpzev4wm.DLL, HPZHL4wm.CAB, STDNAMES.GPD, hpzls4wm.DLL, hpzss4wm.DLL,
hpz3c4wm.dll, hpzur4wm.dll, hpzpnp.dll, UNIRES.DLL, UNIDRVUI.DLL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The event log itself is not the problem, but the delay in re-
downloading the driver causes a long pause in printing. If we set the
client machines up with the exact same driver installed as a local
printer and get them to print via a tcp/ip port there are no issues at
all. If the users try to print from the print server without
modifying any driver settings (a straight file -> print) there is no
pause either.

I have tried PS, PCL5 and PCL6 driver and still get the same
problems. I have also tried clearing down all of the print drivers
from the client machines and the print server and re-installing again
but still seem to get this same issue occuring.

I have contacted HP about this issue, and as far as they are
concerned, if the printer drivers works when installed locally there
is no driver issue.

Anyone ever come across something similar?

Thanks


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