Hello,
I've been facing this strange issue for a couple of days now. I
have a Windows 2003 Std Server with SP1 running on our domain. I wanted to
download and istall the trial version of Office 2003 Standard Version. S I
downloaded it and started the installation. It started fine, But then all of
a sudden, I saw the message Rolling back Installation and everything went
back and gave a message "Installation ended prematuarily becuase there was an
error". Absoltely no other error messages. Now just for the heck of it I
logged in as the administrtor login(Eventhough the previous attempt was with
a domain admin privileges) and tried to install. his time I got an error
message
" Error: 1913 - Setup cannot update file C:\Windows\control.ini. Verify that
the file exists in your system and that you have sufficient permissions to
update it ". I checked and double checked that there was enough rights and
the file was not write protected.
This was when I though of downloading the Windows Instaler clean up utility
and tried to istall it. But then again, the same problem, same message
Installation ended prematuarily becuase there was an error".
I downloaded the Windows Installer package update 3.1 dated 15 may and ran
it. Tried the installation after this but without much success.
I have been stuck with this for 2 days now. Anyelp would be really
appreciated. Thanks a lot in advance.

I know that you're working with Office 2003, but you might want to take a
look at Knowledge Base article 817093 How to troubleshoot Office XP Setup
problems on Windows 2003 Server (http://support.microsoft.com/?id=817093).
Many of the troubleshooting steps relate to Windows, so the version of
Office would not matter. Particularly, look a the section that discussed the
log file.

I would also suggest you post this to the Office newsgroups.

Kevin McNiel, MCSE/MCSA
Platform Server Setup Group

This posting is provided "AS IS" with no warranties, and confers no rights.
Please reply to the Group only, This address cannot receive incoming
messages.


"Rupesh" <Rupesh@discussions.microsoft.com> wrote in message
news:5BB13DE9-3B2D-482D-BEE7-BF872BAE58A4@microsoft.com...

"Kevin McNiel [MSFT]" wrote:


Kevin,
I had gone thru the link that sent. But it didnt help much.
had to format the server and do the installation because I was running short
of options and time. But if you cold look into this issue it may help other
users, if not me. Thanks,

Rupesh