Tech Support > Operating Systems > Windows XP > cant get into computer
cant get into computer
Posted by randi kalich on October 2nd, 2003


hi, i cant get into my computer. I am locked out. Each
time that I put my password in-- it says that it is
incorrect. It won't let me cancel or anything. I don't
know what to do. Please email me with some advice as to
what to do.
thanks-- randi kalich

Posted by Jupiter Jones [MVP] on October 2nd, 2003


Randi;
Try leaving the password blank.

The password is Case Sensitive.
Check Caps Lock and try various of Capital combinations.

http://support.microsoft.com/?kbid=321305
If you do not have a Password Recovery Disk, it is to late to make it.
Or
Log in to any account that has Administrator access.
Then go to User Accounts in Control Panel.
Select the user and change the password.

Windows XP Pro:
At the log-in screen, press Ctrl/Alt/Del twice quickly
Type "Administrator" and leave password blank.

Windows XP Home:
Reboot, tapping F8 each second.
Select Safe Mode at the menu.
Select Administrator, leave password blank.

Then go to User Accounts in Control Panel.
Select the user and change the password.
If you are using Windows XP Pro and have encrypted data, you may
permanently lose access to the encrypted data.

Here is another option:
http://www.wininternals.com/products...very/index.asp

Another option is to install Windows XP on another partition and take
Ownership of your data.
You could also perform another installation on the same partition,
although this is not a permanent fix and it is recommended to perform
a Clean Installation after retrieving your data.

After this is resolved, take precautions to not lose the password.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html


"randi kalich" <randi_k29@yahoo.com> wrote in message
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