Tech Support > Operating Systems > Windows XP > UNABLE TO LOAD PROGRAM
UNABLE TO LOAD PROGRAM
Posted by HELEN RIEDIGER on September 30th, 2003


AFTER I PUT IN MY CD TO LOAD THE PROGRAM I RECEIVE THE
FOLLOWING ERROR. I NEED TO KNOW IF MY HARD DRIVE IS GONE
OR HOW TO FIX THIS PROBLEM. (PLEASE!!!!)

Stop: c000021a {Fatal System error}
The Windows Logon Process System Process terminated
unexpectedly with a status of Oxc0000034 (Ox00000000
Ox00000000)
The System has been shut down.

I am unable to get a cursor or be able to get into
windows. The computer completely locks up.

Thank you for all your help

Helen Riediger

Posted by Jake on October 1st, 2003



to "How to do a Repair Install":

http://www.webtree.ca/windowsxp/repair_xp.htm

You can also check, "How to Repair Boot Sector"


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