"Joe" <anonymous@discussions.microsoft.com> wrote:
Hi Joe.
Michael understood your problem perfectly, and the only thing that was
botched was your comprehension of the reply that he gave.
As your computer cannot be booted to any usable mode of operation with
Windows (normal, safe mode, last known good configuration are all
unusable according to your postings) you have two and only two options
available to you:
1. Reinstall Windows XP "over the top" of the existing install, using
what is called the Repair Install procedure in Windows XP. This will
preserve your installed applications, user data files and program
configuration settings. Windows updates will have to be reinstalled.
Instructions for doing this were included in Michael Solomon's reply
to you or you can find them on his web site at
http://michaelstevenstech.com/XPrepairinstall.htm
Note that in order to do a Repair Install you must have a genuine
Windows XP Installation CD. Many OEM versions of Windows XP come with
what is known as a "System Recovery Disk" and these are not capable of
doing a Repair Install.
2. Wiping out your entire system and reloading Windows XP on the
now-empty hard drive. Again Michael gave you instructions for doing
this in this response to you. And if your Windows XP is on a "System
Recovery Disk" then all you need to do is to boot with that disk and
follow the instructions. Everything on the hard drive will be wiped
out by this process and will be beyond recovery so you might want to
ensure that you have backups of your important data before proceeding
with this step.
I wish that a more encouraging response could be made in this instance
but the circumstances as you have described them are such that there
are no other viable options available.
p.s. there are several althernatives for recovering important files
from the hard drive, even if it is formatted NTFS. Post a response
back here if you need assistance with this.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."