- Remote Assistance Establishes Link then crashes
- Posted by Mrfatboy on February 18th, 2006
When my friend request RA via messenger everthing works properly for 5
seconds then quits out of RA and back to the desktop.
He allows me in. I request "take control", he pushes "ok". I have control
for approx. 5 seconds then it bails out.
Anybody have a clue to whats going on? My computer works fine with other
computers with RA.
My computer is
XP pro SP2
DSL
Router
His computer is
XP Home SP2
router
some sort of wireless dish internet connection. It's aimed at a master dish
several miles away.
- Posted by Shenan Stanley on February 19th, 2006
Mrfatboy wrote:
It's not you - it's his Internet Connection.
The delay (latency) in his internet connection is likely too high to
maintain the connection.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
- Posted by Mrfatboy on February 19th, 2006
That was my first idea. However, he plays online video games alot and has low
ping times. We also us VOIP (skype) and it works great. Is Remote
Assistance that sensitive? .
"Shenan Stanley" wrote:
- Posted by Shenan Stanley on February 19th, 2006
Mrfatboy wrote:
Possibly. It's not as sensitive (to my knowledge) as something such as
VPN - where the timing is pretty precise - but I would bet it plays a part.
In any case - it's not your end.. it's theirs.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
